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Tiertime Reviews

4.8 Rating 1,716 Reviews
95 %
of reviewers recommend Tiertime
4.8
Based on 1,716 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Read Tiertime Reviews

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Tiertime 5 star review on 21st December 2021
E Fernandez
Tiertime 5 star review on 21st December 2021
E Fernandez
Tiertime 5 star review on 25th September 2021
K Koesel
Tiertime 5 star review on 11th August 2021
R Harrison
Tiertime 5 star review on 18th December 2020
D Kautz
Tiertime 5 star review on 18th December 2020
D Kautz
Tiertime 5 star review on 15th December 2020
M Ciepiela
13
Anonymous
Anonymous  // 01/01/2019
This support team knows how to help a client out.
Helpful Report
Posted 6 years ago
Fantastic support. Sent a replacement part to repair my self leveling hardware in a matter of days!
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Posted 6 years ago
Joshua is helpful, as always.
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Posted 6 years ago
Very good product but some more documentation to help new users sort out modelling and printing problems would be useful.
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Posted 6 years ago
.
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Posted 6 years ago
very fast and helpful service. A++
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Posted 6 years ago
Thank you so much for solving the issues! It was about the best support interaction in my life. Honestly, I have not been expecting such a service for a consumer product. Just perfect!
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Posted 6 years ago
Parts shipped in a timely manner and emails returned giving me updates and procedures to follow to correct my problems. Very good service and support from you guys!
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Posted 6 years ago
Free feel to leave a comment
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Posted 6 years ago
Thanks!
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Posted 6 years ago
Tech support is 10,600 km's away - but just as excellent as right next door ! Immediate response from Joshua at Tiertime in Beijing last night got me UP Mini 2 back up and running in minutes. Would highly recommend anyone thinking of buying a Tiertime 3D printer to do so, knowing you will get a high quality, very well engineered product, with Tech support you can count on.
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Posted 6 years ago
Cloris was very helpful in fixing my order.
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Posted 6 years ago
Problem was explained and replacement was sent
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Posted 6 years ago
Thank you.
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Posted 6 years ago
The Cetus mk3 arrived promptly and, with the help of an experienced user, was up and running surprising quickly. The enjoyable task of learning to use 3D software lies ahead.
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Posted 6 years ago
Joshua Chang helped my complete my order.
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Posted 6 years ago
I'm happy with the support I have received so far from Tiertime and I'm impressed with them as a Company. They seem to be genuinely interested in improving their products.
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Posted 6 years ago
Cloris was incredibly friendly and very helpful, She helped sort me out with a student discount and was very efficient and polite. Fantastic customer service
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Posted 6 years ago
Always good support!
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Posted 6 years ago
I had two issues as I learned to use the machine. Tiertime helped me very well both times. I appreciate this very much.
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Posted 6 years ago
Tiertime is rated 4.8 based on 1,716 reviews