Titan AV Reviews

Name: Titan AV
Address: 244 Earnshaw Road, Northgate, Queensland
Rating: 4.80

4.8 Rating 1,459 Reviews

96 %

of reviewers recommend Titan AV

4.8

Based on 1,459 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Titan AV:

We are Titan AV. Our solutions help Event Producers, AV Installers, and DIYers to set up and bump out with no costly hiccups.

We’re focused on bettering our people and products. Whether that’s through our recycling, manufacturing, or safety initiatives, our collective goal is to grow responsibly. Which is why we put our products through some of the most rigorous tests imaginable. We break it so you don’t!

We design products to solve problems, look good, save time and live tough. We examine every material and detail, so anytime you set up with Titan AV you can rest assured it won’t let you down. Set ups without the hiccups!

Visit Website

Phone:

07 3423 3463

Email:

sales@titanav.co

Location:

244 Earnshaw Road,
Northgate
Queensland
4013

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Titan AV 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent business to deal with.Highly recommended”

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“Easy purchase quality items!”

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“Titan AV are a pleasure to deal with. The three parcels for my latest order arrived much quicker than I had expected. However, unfortunately the packaging for the SKU: NC-SP-2UDR 2U Rack Drawer, 350mm Deep was damaged in transit in the right front bottom corner. When the unit was unpacked, the rack mounting "ear" in the right front bottom corner was found to be bent out of shape near the mounting hole, cracking the paint and making it awkward to mount in a 19" rack and open the drawer. The package was probably dropped or mishandled in transit and the weight of the unit (quite heavy) on this point of contact with another hard surface has caused the damage. The metal rack mounting needed to be and straightened out or maybe there was something else which could be done to rectify the matter. I reported this to TitanAV and they responded: "This does happen from time to time with 3rd party courier companies. We have two options for this situation: 1. If you think the drawer is still usable and you can bend the rack back into place, I can offer you a $25 refund on this product. 2. We can arrange to get the item back and replace it with a new drawer for you. Please let me know which option you'd prefer and I'll get that sorted for you." After putting their repair suggestion into action very carefully with a padded hammer, judicious use of a black texta and a bit of phernudging/lube on the drawer tracks, it's with great pleasure that I report it's now FIXED...well kind of! So, rather than returning it, I accepted their very generous offer of a $25 refund on this product. That is excellent Customer Service and I can now put a red line through the issue with confidence!”

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“Great wall bracket for a single stud,highly recommend and fast delivery.”

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“Our experience of the service at Titan AV has been excellent. We purchased a case at the end of financial year when demand was high due to the generous deals available. The exact product we wanted was not available, but Titan AV were prepared to do a great deal on the slightly larger case. We're so happy with the case we purchased. It's tough and has travelled with us when we're on interstate jobs.”

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“great products, well made, durable.”

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“I've made many purchases from VFM/Titan AV and have always been satisfied. Their product is good quality, their shipping efficient and pricing good. I buy a lot of cables and roadcases, and have been pleased with all items purchased. The only thing I'd look to improve is the availability of their roadcases!”

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“Your shop has quality products with unbeatable prices. I’ve been using your products for sometime now and have never let me down. Cheers”

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“Fantastic robust case. Really well designed. Housed my Nord grand without the bottom padding really tightly. A great advantage is that it fits across vehicles back seat. Thanks”

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“Purchase all of my cabling from TitanAV, for both performance and studio recordings. Top notch gear in both scenarios.”

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“Accurate description, fast delivery”

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“Great service, very high quality product, they do what they say and deliver beyond expectations. I have been in the industry 27 years and from what I have experienced no other company comes close to matching what they are doing.”

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“I have purchased quite a few Spigots and hardware from these guys over the past few months. The quality of the aluminium parts is outstanding and well within my budget. In fact, my local dealers can't even get close to it. I highly recommend Titan AV. The packing and postage is perfect. If there was a rating beyond 10, these guys would have it. Should I need further items, they are my first point of contact.”

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“Very with service , great product and fast shipping”

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“Great company and always a pleasure to deal with. Things are just so easy with VFM. Regards, Joel from NQP”

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Thanks for the great review Joel!

“This storage box is excellent plenty of room, with space underneath to hold our microphone receiver and store our mics and cables when not in use.”

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“Very pleased with the goods”

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Thanks for the 5 star review!!

“Items are always match in the description.”

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Thanks for the review Bobby!

“Great product and always very knowledgeable. High recommended”

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Thanks Frank!!

“The turn was just what needed. Great prices and quick delivery”

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Thanks for the 5 star review Michelle!!

Titan AV is rated 4.8 based on 1,459 reviews