Titan AV Reviews

Name: Titan AV
Address: 244 Earnshaw Road, Northgate, Queensland
Rating: 4.80

4.8 Rating 1,403 Reviews

96 %

of reviewers recommend Titan AV

4.8

Based on 1,403 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Titan AV:

We are Titan AV. Our solutions help Event Producers, AV Installers, and DIYers to set up and bump out with no costly hiccups.

We’re focused on bettering our people and products. Whether that’s through our recycling, manufacturing, or safety initiatives, our collective goal is to grow responsibly. Which is why we put our products through some of the most rigorous tests imaginable. We break it so you don’t!

We design products to solve problems, look good, save time and live tough. We examine every material and detail, so anytime you set up with Titan AV you can rest assured it won’t let you down. Set ups without the hiccups!

Visit Website

Phone:

07 3423 3463

Email:

sales@titanav.co

Location:

244 Earnshaw Road,
Northgate
Queensland
4013

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Anonymous

Titan AV 5 star review on 30th April 2025

Roger L

Titan AV 5 star review on 22nd February 2025

John M

Titan AV 5 star review on 20th February 2025

Paul S

Titan AV 5 star review on 17th December 2024

GARY C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What product excellent excellent to Deal with”

Helpful Report

“I placed 2 orders with you a few days apart. The first order arrived but with the contents of the second order. I have been trying to track down the second order hopefully with the contents of the first order. Last tracking attempt with AUSPOST states that the item is in WA at Waverton ?? I telephoned your office, there was an email reply but since then there has been no follow up by you. I would never use your company again and certainly never recommend you. A full refund of the missing order would be appreciated and you can request a redirection of the missing item.”

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Thanks Craig for leaving us a review. We apologise our service didn't meet expectations. I have passed this feedback onto our operations management as we endeavour to do better in the future.

“The item was received well packaged and in good condition. Good supplier.”

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“Package arrived quickly, good quality, much appreciated.”

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“Item arrived in the allocated delivery time qullaty was good for my use case overall very happy”

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“Good to do business with them .”

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“Never received what I bought”

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“Great service and advice from Rory. A big help. A+++++.”

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“Very efficient service, fast delivery”

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“Can't rate it yet, as I still haven't received the order.”

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“Delivered quickly 👌”

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“I still have't received my order. I called them today to arrange collection myself and said it can 48 hours to submit paperwork so I can collect. I need it for an event tomorrow so very frustrated. It has been at their depot since 29/12 1:34pm Pretty angry. Don't use Aramax. they are the worst couriers”

Helpful Report

Hi Alex, Sorry you had trouble with Aramex. I can see the order was sent on the 19/12/22 and the ETA was the 3/01/23. 10 days is usually the average delivery time to Perth however cut off times last year were suggested for the 8/12 due to things taking longer than normal over this period. For future orders you're welcome to make a note on your order for us to avoid Aramex and our warehouse team will try to work with you on that.

“Package has not arrived !!!”

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“Ordered a product. Turnrd up in 3 days.”

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“Product is top quality and very well priced, click and collect was quick and easy, will be back :-)”

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“Nice a strong product”

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“Great quality product and service. I had a shipping delay that their customer support was able to identify and fix quickly. Would definitely recommend”