TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.20

4.2 Rating 3,196 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,196 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent,
TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

Write Your review

Tell us how TJC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service jewellery arrived on time stated”

Helpful Report

Posted 4 years ago

“My order arrived this time without delay or hassle as per always when Royal Mail is used & no 'dire-abolical' Hermes in sight when your orders continually go missing & takes weeks to sort out. My necklace was lovely & good price too. Thank you this time TJC for good quality & prompt service.”

Helpful Report

Posted 4 years ago

“Very good generally, I have had some expensive items go missing in the postal service, and found TJC slow to refund. You also seem very slow to send out deliveries at the moment also…… Change your packaging of expensive item as the thieves know what to look for!!”

Helpful Report

Posted 4 years ago

“First class”

Helpful Report

Posted 4 years ago

“Our first time using this Channel, and my wife received the piece of beautiful jewelery well packaged and on time. Thank you.”

Helpful Report

Posted 4 years ago

“Staff very helpful”

Helpful Report

Posted 4 years ago

“Always had lovely things. Can't purchase, no international shipping. UK can't ship jewellery to Australia.😔”

Helpful Report

Posted 4 years ago

“It's amazing what you can buy from TJC for under #10 & as I have purchased some fantastic items of very high quality”

Helpful Report

Posted 4 years ago

“you sold the air filter so now where do you buy spare filters the filters you are selling online are no good for that model you sold”

Helpful Report

Posted 4 years ago

“I received my ring within a few days and it’s beautiful”

Helpful Report

Posted 4 years ago

“Some of the items I have ordered recently have not been of the quality I expected from TJC and having an issue with not delivering my first order for weeks and weeks the subsequent customer service has been appalling. All scripted nonsense and asking for further patience. The offer of a voucher as 'an apology' but could not be used on any item in the sale, that had been reduced, in the auctions etc, voucher code didn't work despite emailing multiple times, then told I have to ring an order through, to use the code, when I did it still didn't work. Just appallingly pathetic customer service.”

Helpful Report

Posted 4 years ago

“Hello Everyone. Purchased several pieces last week. One No TAG” Two pieces differ from My Original Chosen Ones, Bracelets coming up so tiny (Child’s) Not Adults Sizes. Three says will Send Email For Posting. No such luck. Never will I purchase At “TJC”. Years have been a Customer very sad.”

Helpful Report

Posted 4 years ago

“I never get one of my items a jewel box. I can't be bothered to call tjc when they have the worst possible customer service. They still owe me money and a few items which disappeared puff in the air.”

Helpful Report

Posted 4 years ago

“My wife loves the products. What sell and are a affordable aswell we both love tjc it's a family thing”

Helpful Report

Posted 4 years ago

“Excellent service, lovely little necklace, only issue I have is that it's slightly overpriced, as it's what I wanted, it's a keeper”

Helpful Report

Posted 4 years ago

“very pleased with the company so far thank you”

Helpful Report

Posted 4 years ago

“Bought some lovely jewellery, great prices and service is fantastic and you also help children too. Well done tjc.”

Helpful Report

Posted 4 years ago

“I have had nothing but problems with Customer Service to resolve problems and yet nothing gets resolved, I want a delivery collection, they have promised to resolve issues I have terminal cancer my number is 07597488423, Amanda. collins1718@gmail.com.”

Helpful Report

Posted 4 years ago

“Love all the goods especially 😍 the jewellery”

Helpful Report

Posted 4 years ago

“All very good value. Thanks TJC”

Helpful Report

Posted 4 years ago

TJC is rated 4.2 based on 3,196 reviews