TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.20

4.2 Rating 3,196 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,196 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent,
TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company to deal with. Quality of jewellery is outstanding and well priced. Deliveries are speedy and reliable. Always my first stop if I'm looking at spoiling myself. Thank you 😁”

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Posted 3 years ago

“Shoddy service asked for refund and FOBBED OFF seven days later STILL NO REFUND. I WOULD NEVER USE THIS SERVICE AGAIN.”

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Posted 3 years ago

“Love the shoes I ordered. You can never tell til they arrive, but got compliment from a stranger on their first airing. TJC are efficient, value for money, lots of variety and Customer Services generally comes up with a fair solution if there are any purchase problems.”

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Posted 3 years ago

“I'm very happy with the earrings I purchased, they looked stunning.”

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Posted 3 years ago

“Excellent products and sooooo much choice, thank you”

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Posted 3 years ago

“THE ITEM ORDERED HAS STILL NOT ARRIVED, ONE WEEK AFTER ORDERING, AND THERE'S BEEN NO NOTIFICATION OF DISPATCH! AS THIS IS A TIME-CRITICAL BIRTHDAY GIFT, I'M UNIMPRESSED.”

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Posted 3 years ago

“Great choice and service. Very good prices wood definitely recommend.”

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Posted 3 years ago

“Lovely ring quick delivery thanks”

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Posted 3 years ago

“Their customer care leaves a lot to be desired”

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Posted 3 years ago

“Great variety of products at the best prices especially the jewellery”

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Posted 3 years ago

“I love there jewellery, there items are always good quality. I love wearing there earrings .”

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Posted 3 years ago

“TJC is an excellent tv channel for something special that you may like.”

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Posted 3 years ago

“Fantastic deals, wonderful jewellery. This place is Simply The Best. Tracey xx”

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Posted 3 years ago

“Very good it came as shown on tv”

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Posted 3 years ago

“The advisor I spoke to about my concerns, listened to me, and was very understanding.”

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Posted 3 years ago

“Good selection, value for money & good service”

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Posted 3 years ago

“Always quick and efficient”

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Posted 3 years ago

“Tjc have always been first/class and have gone the extra mile if ever needed. The staff are courteous professional and kind. Nothing is too much for them.”

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Posted 3 years ago

“Service good speedy delivery .”

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Posted 3 years ago

“I know that companies diversify and things change but I have been disappointed by the service since your IT system has been updated earlier this year. There have been many issues! This is not to undermine the customer service team who have been polite, courteous and willing to sort out the issues but they can only operate within the bounds of the facilities available to them. Also, must we have gardening amongst jewellery? TJC is becoming too general and, therefore like too many other outlets. Too many of the products are becoming cheap imports from China and India and lacking in quality. Also, the Beauty Channel is overrun with overly expensive Opatra products which, I believe are an absolute con.”

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Posted 3 years ago

TJC is rated 4.2 based on 3,196 reviews