TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.20

4.2 Rating 3,191 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,191 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent,
TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just received the Tanzanite ring and I must say it is beautiful, really pleased with my purchase .”

Helpful Report

Posted 4 years ago

Dear Mrs. Melbourne, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“Loved the I purchased it is perfect!”

Helpful Report

Posted 4 years ago

Good Afternoon, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“Your site says to contact you after paying to resize the ring which I did and never took place. The Ruby ring that I ordered, the middle stone has a cut at the middle which is visible, so I contact customer service right away and I was promised to receive a return envelope which I never received. I called again and the gentleman got my address and promised he is going to send me a return address. I think it was two days ago. I hate the sentence, "I am so sorry" and on the other hand you don't help. I paid you and you delivered a ring that has a fault and it is your responsibility to at lease send me the envelop and exchange it properly. I paid £1.00 more for next day delivery and I got it late and I can understand because of Covid, however change your website. I don't know where the product comes from, just change everything on your site. I really don't care if it will take 15 days, but I want honest so I don't worry. Your people are fine, but I was promised without delivery. Where is the envelope? Now it is 18.05.2021. Life is becoming very difficult if we don't trust your words. We are busy and have thousands things to do. The point is, you want your customers to trust you and to return. I love to do that and I love jewelry, however you have deliver proper product and exchange it if something is wrong.”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for sharing your valuable feedback with us. I apologise for the inconvenience caused in regards to your item. I will be emailing you to resolve this issue. Thank you, Kind regards, Ben, Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“Stunning ring”

Helpful Report

Posted 4 years ago

Dear Miss. Miller, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“Fantastic servise”

Helpful Report

Posted 4 years ago

Dear Mr. Park, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“As a new buyer I will say that so far it has been amazing beautiful pieces and a great shipping service thank you so much TJC”

Helpful Report

Posted 4 years ago

Dear Mrs. Rookes, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“Looked lovely on the TV, but is very flimsy and lightweight! For the price I think it was overrated should have been £30 instead of the £50. Am awaiting the £90 one to come but can see me sending them back!!”

Helpful Report

Posted 4 years ago

Dear Mrs. Hope, Thank you for sharing your valuable feedback with us. I apologise for the inconvenience caused in regards to your postage. I will be emailing you to resolve this issue. Thank you, Kind regards, Ben, Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“So far, I'm very impressed. Haven't actually dealt with anyone at TJC in conversation but the service is quick, the website is easy to navigate and the quality of the products received so far is very impressive. Will definitely be shopping with them again.”

Helpful Report

Posted 4 years ago

Dear Ms. Pearson, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“Great item, great value. Only negative was the waiting for item to arrive! Took too long.”

Helpful Report

Posted 4 years ago

Dear Mr. Plumridge, We can’t thank you enough for the kind words about our items. Your review means a lot to us and lets us know we’re on the right track! Please note due to covid and current lockdown restrictions there is an ongoing delay with our courier partners and it is taking a bit longer than expected to deliver the orders. Please rest assured we will work on your feedback and try to further improve our services. Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“Received my lovely gold Braclet. Lighter in weight than expected, but perfectly formed. Happy with purchase. 😊”

Helpful Report

Posted 4 years ago

Good Afternoon, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“Shopping at TJC is always a pleasure. Very great variety of products, at low cost.”

Helpful Report

Posted 4 years ago

Dear Mr. Purdy, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“Always happy with purchases especially the prices!!”

Helpful Report

Posted 4 years ago

Dear Mrs. Scarr, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“I am more than happy with my purchases, Customer service is super and everything arrived well before time. I give TJC 100%.”

Helpful Report

Posted 4 years ago

Dear Mrs. Wasserman, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“I received my first ever order from TJC and I was very pleased with the quality of the piece.”

Helpful Report

Posted 4 years ago

Dear Debra, Thank you for sharing your valuable feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Thank you, Kind regards, Gavin Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“Great service for being to end.”

Helpful Report

Posted 4 years ago

Dear Mrs. Tong, We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“Great value for money”

Helpful Report

Posted 4 years ago

Good afternoon, We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“I am still waiting for Smart watch despite being told it would be sent to me 4 days ago as yet nothing however TJC has had payment 3 weeks ago, I’m NOT impressed . I would be grateful if someone within TJC would inform me where my Watch is”

Helpful Report

Posted 4 years ago

Good afternoon, Thank you for the valuable review and for taking the time to share your feedback with TJC. I apologise for the inconvenience caused in regards to the your item. I will be emailing you to resolve this issue. Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“Bought from TJC It was a extremely good , the products are great, good quality , easy to do so and dispatched so quickly I personally think the best choice I did 😊 100% recommend and I will buy again for sure.”

Helpful Report

Posted 4 years ago

Dear Mrs. Gomes, We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“Great, jewellery at great prices!”

Helpful Report

Posted 4 years ago

Dear Miss Dennis, We can’t thank you enough for the kind words about our products. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 4 years ago

“Quick and fast delivery.”

Helpful Report

Posted 4 years ago

Dear Mrs. Rice, We are thrilled to have you as part of the TJC family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon! Thank you, Kind regards, Ben Customer Service Agent www.tjc.co.uk

Posted 4 years ago

TJC is rated 4.2 based on 3,191 reviews