TJC Reviews

Name: TJC
Address: TJC Limited, Surrey House, Plane Tree Crescent, TJC Limited, Surrey House, Plane Tree Crescent, Feltham
Rating: 4.20

4.2 Rating 3,191 Reviews

80 %

of reviewers recommend TJC

Company Reviews

Questions

Metrics

4.2

Based on 3,191 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

craig.pyke@tjc.co.uk

Location:

TJC Limited, Surrey House, Plane Tree Crescent,
TJC Limited, Surrey House, Plane Tree Crescent
Feltham
TW13 7HF

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Mr Michael Purdy

Mrs Kay Lawrence

Mrs Glenys Oxley

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality excellent price my purchase arrived within a week beautiful ring would definitely order again”

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Posted 3 years ago

“Arrived today better than expected”

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Posted 3 years ago

“I've been shopping with TJC for quite a few years now and have made a lot of purchases - at least one every week. In 99% of cases, I've been delighted with both my items and the prompt delivery. I've always found Customer Services very helpful too. I really appreciate the Budget Pay option and the £7.99 a month delivery. One thing that needs great improvement is your website. It's not only very unreliable, with constant error messages, but there's often no logic to the listings (e.g. I've searched, for example, for a 20" gold chain and what comes up is a page of rings - this sort of error occurs fairly frequently). Recently, I've tried to add a new payment card, but have been unable to because it keeps telling me the expiry date is 'invalid', when I have the card right in front of me and the information I'm typing is 100% correct.”

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Posted 3 years ago

“The best shopping channel I've ever used. Brilliant products at reasonable prices. 👏”

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Posted 3 years ago

“i have never had any problem with TJC and I will carry on shopping with them i get my parcels on time staff on the phone are helpful what more do you need thank you TJC”

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Posted 3 years ago

“Lovely product.”

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Posted 3 years ago

“Very prompt service in fact arrived earlier than originally stated. The products are high quality and great value.”

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Posted 3 years ago

“Over the years as a customer, I have found some really good bargains, tjc is one of my favourite shopping channels.”

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Posted 3 years ago

“Very good deliveries always on time but before you get delivery are either text or send you an email. I bought from live or on the auction and everything I have bought is very good quality”

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Posted 3 years ago

“All the items that have been sent l have been very impressed and good quality goods and will continue when l can to purchase more items .”

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Posted 3 years ago

“Although I am awaiting the arrival of my purchases. So far all my dealings with the company have been excellent. Only one criticism ,when sorting the payment and you have a discount code to apply I could boffins the box etc to add it.”

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Posted 3 years ago

“Excellent service. Ring is beautiful”

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Posted 3 years ago

“Product was as described, got discount and free delivery which was on time.”

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Posted 3 years ago

“Lovely shop lovely prices too great customer services”

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Posted 3 years ago

“Exceptional”

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Posted 3 years ago

“Excellent value and service ...first class!”

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Posted 3 years ago

“Excellent prices. Great presenters. Helpful and professional customer care”

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Posted 3 years ago

“Quality and service excellent”

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Posted 3 years ago

“Ordering was easy and item came when they said it would good service all round”

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Posted 3 years ago

“The jewellery always looks top quality whatever price range you invest in , my wife absolutely love the opals that we have purchased from tjc”

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Posted 3 years ago

TJC is rated 4.2 based on 3,191 reviews