Tobi Reviews

Name: Tobi
Rating: 4.30

4.3 Rating 3,155 Reviews

82 %

of reviewers recommend Tobi

4.3

Based on 3,155 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email
Returns & Refunds
Returns Process	Could Be Better

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137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Check out didn’t work”

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Posted 3 years ago

“I attempted to install your app, to save on shipping-but then had problems using my PayPal account-so I gave up”

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Posted 3 years ago

“vhhg”

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Posted 3 years ago

“Return policy sucks.”

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Posted 3 years ago

“I sent an email in response saying I've never received this item, and I will send an official email to the help email of the website with order number details to mention that I've never received this item”

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Posted 3 years ago

“They have a no refund of original payment method that sucks if you don't like any of the dresses. Stuck with a bunch of store credit now and I don't like any of the dresses on this website. Do not buy from here”

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Posted 3 years ago

“At checkout it kept declining my card even tho I put it in correctly and had money in the bank”

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Posted 3 years ago

“I had to submit my order 6 times with 3 different cards.”

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Posted 3 years ago

“not user friendly”

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Posted 3 years ago

“I hate that tobi changed their return policy, only store credit. Used to love the website prior to that.”

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Posted 3 years ago

“You guys are seriously the worst company I’ve ever purchased from online. Ur app is so difficult to work. This will be my last purchase with you.”

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Posted 3 years ago

“You should be able to refund people with their method of payment. This is literally stopping me from purchasing 3 other dresses because I'm afraid they wont fit my body type and i will have essentially lost hundreds off dollars in my bank that is just sitting as store credit.”

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Posted 3 years ago

“The welcome discount was a eye wash. I had to pay full price and no 50% was given”

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Posted 3 years ago

“k”

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Posted 3 years ago

“I ordered last time and they sent me the wrong item, was so dissapointed... other than that involve with the prices and styles”

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Posted 3 years ago

“Didn’t ship to my address”

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Posted 3 years ago

“You just charged me 157.00 for a 70.. dress”

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Posted 3 years ago

“app doesn’t work, many things sold out while trying to get it to work”

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Posted 3 years ago

“Literally never came. Shipping is awful I spent $60 on a dress that never came and I had to scramble to find another dress for my formal. When I emailed the website to refund me the shipping since I order it’s 2 weeks ago and it still hadn’t came they told me they had no control over it. Don’t waste your time buy a dress somewhere else”

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Posted 3 years ago

“I Have tried to get my money back since September.”

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Posted 3 years ago

Tobi is rated 4.3 based on 3,155 reviews