“I’m going to share with box with my sister for a spooky movie night we are so excited and have tried a few things and love the pocky! #tokyotreat
#tokyotreathalloween”
“The price made me hesitant at first but I’m really glad I bought it. There was a lot more in the box than I thought there would be. The only problem was the delivery took a little longer than it was supposed to.”
“I'm leaving my original review below, because I was very happy at the start. However, things changed once I decided to cancel.
I went through the cancellation process a few days before renewal. I didn't realize it at the time, but I did not receive a confirmation email. The renewal came up a couple days later and they charged my credit card and renewed my subscription for 3 months. I immediately cancelled (again) and emailed them to ask for a refund, since I had tried to cancel before and they hadn't shipped anything yet.
They flat out refuse, and if you try to get them to refund you (Even before they ship) they tell you too bad, and basically tell you that you're dumb because they told you there's no refunds. Ever. EVER.
I tried to work with them multiple times, asking nicely for a refund for a service that hasn't even begun, and they refuse with the same uncaring answers. If you search around the web or like Reddit for "Tokyo Treat cancellation scam" you'll see a million other complaints.
Avoid this company at all costs. The only way to get my money back for a service I didn't want and product that hasn't shipped is via credit card chargeback. Ridiculous.
Also note that while my first order arrived early, all subsequent orders arrived weeks late and much of the stuff inside was stale.
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Everything went quick and smoothly and my order arrived ahead of time via DHL! The selection is amazing with sweet and savory treats and I can’t wait to dive in.”
“the surprise treats always excites me. 100/10 recomend. the decorations for the halloween version just gives more excitement fornthe spooks season!!! theyre always in theme for their monthly treats! Quick delivery too!”
