Login
Start Free Trial Are you a business? Click Here

tomsoutdoors.com.au Reviews

5.0 Rating 1,227 Reviews
100 %
of reviewers recommend tomsoutdoors.com.au
5.0
Based on 1,227 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read tomsoutdoors.com.au Reviews
tomsoutdoors.com.au 5 star review on 23rd February 2025
Natasha
tomsoutdoors.com.au 5 star review on 20th September 2024
Sheree
tomsoutdoors.com.au 5 star review on 1st July 2024
Shaun
tomsoutdoors.com.au 5 star review on 12th June 2024
Russell
tomsoutdoors.com.au 5 star review on 23rd May 2024
Eddie
tomsoutdoors.com.au 5 star review on 13th May 2024
Alex
tomsoutdoors.com.au 5 star review on 11th May 2024
Tom
54
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Staff friendly and know their stuff. Fast delivery
Helpful Report
Thank you for your kind words and 5 stars Ross! :)
We drove from Canberra to buy an Exped car camping inflatable mattress. The Tom's crew were a helpful and cheerful team and the shop itself is a pleasure to be in with a good range of outdoor gear. We will happily check with them before our next significant gear purchase and look forward to a day's outing to Tumut.
Helpful Report
Your lovely words have made our day Wayne! Thank you for coming and visiting, we hope to see you again one day soon! :)
It’s been our go-to shop for anything outdoors well before we moved to Tumut, and it’s even better being able to go down and have a chat and browse. Incredible service, incredible team, 11/10 would recommend.
Helpful Report
Thank you for your kind words Jordan, we're so glad you found us here in Tumut and decided to stay! We very much appreciate your support :)
Very happy with item and service once again
Helpful Report
Thanks for leaving 5 stars Louis! :)
One off purchase online as they stocked exactly what I was looking for. However delivery to WA was super slow and I unfortunately didn’t have the item in time for the kids to give for Father’s Day. I would recommend calling the store direct and requesting express postage if poss if you need something delivered interstate. Item itself, once it arrived, was as expected.
Helpful Report
Best outdoor shop stocking high quality brands
Helpful Report
Thanks for leaving five stars Thor! :)
Item arrived as described and on time!
Helpful Report
Excellent to hear Will! Thanks for leaving 5 stars :)
Quick shipping, nice website to search and navigate
Helpful Report
Thanks for leaving 5 stars Xun! :)
Fantastic service fast delivery
Helpful Report
Thanks for taking the time to leave a review David, we appreciate your support! :)
Great service and very knowledgeable friendly staff
Helpful Report
Thanks for leaving 5 stars and some kind words Coen! :)
Great prices on great stock. The buying process was easy and delivery was on time. Stoked with my purchase!
Helpful Report
Thanks Mac! We're stoked that you're stoked!
Awesome service and knowledge of their products.
Helpful Report
Thanks for leaving us some kind words with 5 stars!
Excellent service.Thank you!
Helpful Report
Thanks for leaving us 5 stars! :)
Awesome products and awesome service. You guys are legends
Helpful Report
Thanks for your kind words Liam! :)
Extremely quick service after ordering a Sage fly reel. Received my new reel, well packaged, in less than two days. Really enjoy too the very informative, easy to navigate web site which makes online shopping so easy. Will shop here again of course.
Helpful Report
Thank you for your kind words Edward! And thank you for supporting Tom's Outdoors :)
The fleece jacket is terrific as a layer under my jacket I find it perfect for winter cycling. Good service and prompt delivery made all round a rewarding experience
Helpful Report
Great to hear Colin! Thank you for taking the time to leave a review with kind words :)
I bought a Fjallraven jacket by mail - Tom's responded quickly to questions I had about the product, and the order was dispatched immediately. Very reasonably priced, and I even got a compliment from them for writing an informative product review.
Helpful Report
Thank you for taking the time to leave us a review with such kind words, we appreciate your support! :)
I am happy to give a great rap to Tom’s Outdoors for my recent clothing purchase. Before purchasing, I was able to speak to a member of your staff, who helped me work out fit. It was depatched same day and I received in two days to a regional location. I wanted to support a regional business. I couldn’t fault the whole transaction, and I now have a super warm vest for winter activity. Well done!
Helpful Report
Thank you so much for taking the time to leave a review with such lovely words Jane! Your support of Tom's Outdoors is very much appreciated :)
Great help with explaining the product when I rang with a query, very quick delivery, recommend
Helpful Report
Gald we could help Steven! Thanks for taking the time to leave a review :)
I bought the snow peak fire pit staff were very helpful with my purchase over the phone thanks again tony
Helpful Report
Great to hear Tony! Thanks for leaving a review :)
tomsoutdoors.com.au is rated 5.0 based on 1,227 reviews