tomsoutdoors.com.au Reviews

Name: tomsoutdoors.com.au
Address: 18 Martin Pl, Tumut, New South Wales
Rating: 4.97

5.0 Rating 1,189 Reviews

100 %

of reviewers recommend tomsoutdoors.com.au

5.0

Based on 1,189 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

tomsoutdoors.com.au 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

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English

“Received my product (Fishpond Arrowhead Retractor) quickly and without issues. The little card of thanks, from Kane, was a classy touch. Hope to do business with you all again in the future. Cheers, James Fink”

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“Cant be much easier, website very easy to navigate. brought the item and postage was very quick. no fuss no hassles. Will be buying from these guys again.”

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“Love my Lowa boots and the great service”

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“Easily the best outdoor store in Australia, underpinned by the best staff and affiliated outdoor businesses!”

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“Good product range and prompt delivery. Also helpful over the phone.”

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“Excellent range of quality brands, reliable service and fast delivery. My go-to Outdoors shop.”

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“Quick shipping then you!”

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“Chris and the crew at Toms Outdoors offer unsurpassed customer service, the teams product knowledge and support is exceptional . You can’t go wrong purchasing from Tom’s awesome range of fly fishing and clothing products.”

tomsoutdoors.com.au 5 star review on 13th February 2021

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“Fast delivery and great service”

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“Great service over the phone. Bought online and delivered within two days. Can highly recommend. George”

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“Next day delivery. Friendly staff. Great products”

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“Great Product and quick delivery. Fathers Day present was well received”

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“Amazing to deal with. Super fast postage and perfect products.”

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“Easy process to select products and purchase on line. Delivered with no hassles to regional Victoria. Thanks guys, see you when Victoria is Covid free.”

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“Dealt with them a couple of times now, always fast postage and they stock great brands at the best prices.”

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“Hi, Ordered some flies and they arrived safely, everything I asked for and well packed. All good.”

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“My go-to store for all things fly fishing and outdoors. Great product lines, service and delivery is always super quick. These guys are setting the standard for online retailing in this segment.”

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“Packaged well & arrived very quickly”

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“I bought my Snow Peak titanium mug here, the best price I could find in all aussie stores plus Amazon. Super faster delivery with good packaging so the mug was perfectly sent to me!”

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“The whole online shopping experience was exceptional. The fact the Toms is located in Tumut and I am in Sydney, I received the sleeping bag quicker than I have received hiking products I have purchased online from Sydney based stores! The sleeping bag was packed neatly and I was just so surprised how quickly my order was dispatched once finalised. So well done to the team at Toms making my experience such a favorable one.”

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tomsoutdoors.com.au is rated 5.0 based on 1,189 reviews