TONI&GUY Reviews

Name: TONI&GUY
Address: Mascolo Group LtdInnovia HouseMarish Wharf, St. Mary's Road,, Langley
Rating: 4.48

4.5 Rating 1,913 Reviews

87 %

of reviewers recommend TONI&GUY

4.5

Based on 1,913 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

About TONI&GUY:

TONI&GUY is the ‘Official Sponsor to London Fashion Week’ and create the hair for over 60 designer catwalk shows each year working with top designers including Giles Deacon, Todd Lynn, Jean- Pierre Braganza and William Tempest. Toni Mascolo and Brother Guy co-founded the first TONI&GUY salon in 1963 in Clapham, London, joined later by their two brothers Bruno and Anthony. By the late 1990’s the company had grown from a single salon to over a hundred in over 20 countries world-wide.
Driven by their philosophy of pushing the boundaries of hairdressing and delivering creativity, quality and consistency to every client, Toni and Guy Mascolo were one of the first to begin the franchising boom, with the first franchised salon opening in Brighton in 1988.
TONI&GUY have remained at the forefront of the hairdressing industry and has pioneered the professional hairdresser, exceeding all industry standards to make expertise available on a global scale.

Visit Website

Phone:

0175 361 2040

Email:

info@mascolo.co.uk

Location:

Mascolo Group LtdInnovia HouseMarish Wharf, St. Mary's Road,
Langley
SL3 6DA

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TONI&GUY 1 star review on 19th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, and speedy delivery, will be back.”

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Posted 5 years ago

“Quick delivery and great products!”

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Posted 5 years ago

“Great ordering service, best price on product, nicely packaged and prompt delivery times.”

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Posted 5 years ago

“Excellent service & delivery plus great prices.”

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Posted 5 years ago

“Fast delivery and best prices for the products I was looking for! They even sent me a small gift which was unexpected but great! Will order again.”

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Posted 5 years ago

“Excellent service. Very pleased with my new gsd dryer and free gift to boot. will definitely recommend.”

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Posted 5 years ago

“The GDHs arrived in good time with good communication from Toni & Guy regarding when they were dispatched. These were a present for my daughter, who has thick, wavy hair. GHDs are the only brand to create that smooth, shiny look with no fly aways and causing the least damage. Toni & Guy beat every other price I could find.”

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Posted 5 years ago

“I ordered spray hair colour touch up and it, surprisingly, arrived within 5 days. I am very happy with my purchase and the service that I received. I will be making regular purchases with them.”

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Posted 5 years ago

“Very quick delivery”

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Posted 5 years ago

“The best hairdryer, this is the second one I have had, my last one I had lasted for 6 years”

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Posted 5 years ago

“Have been using Toni & Guy salon & products for 20 years.Wouldn’t go any where else. 😊”

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Posted 5 years ago

“Great Product. Quick delivery when ordered.”

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Posted 5 years ago

“We have not received the shampoo”

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Posted 5 years ago

Dear Janice, Thank you for your review. I have tracked your order and can see this was delivered on 01/06/20. I would like to apologise in the delay of getting your order to you, we do have a notice up on our site, all of our orders are dispatched as soon as possible. However due to the current COVID-19 outbreak, a small percentage may experience a slight delay in orders. Safety of our staff is extremely important to us and we hope you understand. I apologise for any dissatisfaction caused and if there is anything else I can help with, please email us at: info@mascolo.co.uk Kind regards, Customer Services

Posted 5 years ago

“..............”

Helpful Report

Posted 5 years ago

Dear Valued Customer, Thank you for your review. I have tracked this and can see this was delivered on 01/06/20. I am sorry for any delay or dissatisfaction caused, we do have a notice up on our site, all of our orders are dispatched as soon as possible. However due to the current COVID-19 outbreak, a small percentage may experience a slight delay in orders. Safety of our staff is extremely important to us and we hope you understand. If there is anything else I can help with, please do not hesitate to email us at: info@mascolo.co.uk Kind regards, Customer Services

Posted 5 years ago

“Easy to use website, quick delivery & excellent packaging. Above all excellent products. Thank you”

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Posted 5 years ago

“Products received in good order but box contained someone else’s invoice - for a different order. Presumably someone else got my invoice and name and address”

Helpful Report

Posted 5 years ago

Dear Valued Customer, Thank you for your review. I am sorry to hear that you received someone else's invoice. This is a rare occurrence which was human error. I have passed your comment onto our Warehouse team. Thank you once again. Kind regards, Customer Services

Posted 5 years ago

“Excellent delivery and price - perfect product that I needed!”

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Posted 5 years ago

“Great service Item purchased really well Absolutely no issues at all. Will differently be purchasIng from Toni and guy again.”

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Posted 5 years ago

“Very prompt delivery”

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Posted 5 years ago

“Superb service, unable to go to my hairdresser - Toni & Gut Truro - for my shampoo etc so decided to purchase on line. Great experience, super selection, even a bonus of buy shampoo and get conditioner free, lovely surprise.”

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Posted 5 years ago

TONI&GUY is rated 4.5 based on 1,913 reviews