TONI&GUY Reviews

Name: TONI&GUY
Address: Mascolo Group LtdInnovia HouseMarish Wharf, St. Mary's Road,, Langley
Rating: 4.48

4.5 Rating 1,913 Reviews

87 %

of reviewers recommend TONI&GUY

4.5

Based on 1,913 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

About TONI&GUY:

TONI&GUY is the ‘Official Sponsor to London Fashion Week’ and create the hair for over 60 designer catwalk shows each year working with top designers including Giles Deacon, Todd Lynn, Jean- Pierre Braganza and William Tempest. Toni Mascolo and Brother Guy co-founded the first TONI&GUY salon in 1963 in Clapham, London, joined later by their two brothers Bruno and Anthony. By the late 1990’s the company had grown from a single salon to over a hundred in over 20 countries world-wide.
Driven by their philosophy of pushing the boundaries of hairdressing and delivering creativity, quality and consistency to every client, Toni and Guy Mascolo were one of the first to begin the franchising boom, with the first franchised salon opening in Brighton in 1988.
TONI&GUY have remained at the forefront of the hairdressing industry and has pioneered the professional hairdresser, exceeding all industry standards to make expertise available on a global scale.

Visit Website

Phone:

0175 361 2040

Email:

info@mascolo.co.uk

Location:

Mascolo Group LtdInnovia HouseMarish Wharf, St. Mary's Road,
Langley
SL3 6DA

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TONI&GUY 1 star review on 19th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some Redken Extreme Conditioner which I've used for years. The price was great and so was the service. Ive shopped with Toni & Guy before and will continue to do so because they sell great products at great prices and always manage to deliver quickly.”

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Posted 5 years ago

“Excellent service, havent used before but very fast, thank you”

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Posted 5 years ago

“Quick dispatch.”

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Posted 5 years ago

“Quick delivery! Love the hair drier use it most days light and powerful.”

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Posted 5 years ago

“Had been looking for this comb for ages. Was delighted to find it on the T&G website. Very speedy delivery!!!”

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Posted 5 years ago

“Fast delivery and these items cost less than anywhere else I looked”

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Posted 5 years ago

“Excellent service and lovely products”

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Posted 5 years ago

“I love this shampoo and conditioner, they do wonders for my unruly curly hair. I wouldn't use anything else!”

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Posted 5 years ago

“Good service. Great luxurious product 250ml bottles”

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Posted 5 years ago

“Fantastic! My order arrived so fast and given the current world wide situation; 2 days really impressed me. I will definitely order again when I need hair products. Thank you TONI&GUY.”

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Posted 5 years ago

“Quick and efficient.”

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Posted 5 years ago

“I am so happy with my purchase. I have only used it once and the results was amazing. Should of used this a long time ago thankyou you so much. I would definitely recommend you to everyone great service aswell thank you my hair feels so soft amazing”

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Posted 5 years ago

“The order and delivery service was really good and was completed in 5 days. I am extremely satisfied with the service I have received form Toni&Guy both online and in the salon.”

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Posted 5 years ago

“Shaver clipper oil - All good”

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Posted 5 years ago

“I fully recommend Toni & Guy for their fabulous worthwhile products and also for their salons that are so welcoming and so professional if you want that wow hairdressers experience this is your place.”

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Posted 5 years ago

“Website was very easy to use and I found all the products I was looking for. I was informed of when my delivery would arrive, and I am please to say that it arrived on time. I usually buy my Redken products from a Salon but in future I will defiantly buy from this site. I already use these products and rate them all as very good.”

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Posted 5 years ago

“Unfortunately communications with Toni & Guy re my purchase were very poor, I received an immediate email saying I would receive a confirmation email shortly with dispatch details etc, this never appeared after a few days I tried to ring customer services on several occasions but no answer. I then sent an email explaining my issues and within a day received a response saying my order was going through ok and I would get a email shortly with dispatch details, this never arrived however a couple of days later my goods arrived, so very poor communication but the goods did arrive but I did have to chase things, I realise things are difficult at this time but processes should of been better”

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Posted 5 years ago

Dear Andrew, Thank you for your review. I am sorry to hear that you were unhappy with the communication received by us. I can see when you initially emailed, we had confirmed the order, tracking details were sent to the email address used to place the order when the order was dispatched. I will be sure to pass your feedback on to my manager. Thank you once again. Kind regards, Customer Services

Posted 5 years ago

“Slower than stated delivery but competitively priced for the product I wanted”

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Posted 5 years ago

“Easy to use site, excellent value and very good service, thank you”

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Posted 5 years ago

“Good price and fast delivery :-)”

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Posted 5 years ago

TONI&GUY is rated 4.5 based on 1,913 reviews