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TONI&GUY Reviews

4.5 Rating 1,900 Reviews
87 %
of reviewers recommend TONI&GUY
Company Reviews Product Reviews
3,024
 Questions Metrics Info
4.5
Based on 1,900 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Read TONI&GUY Reviews

About TONI&GUY:

TONI&GUY is the ‘Official Sponsor to London Fashion Week’ and create the hair for over 60 designer catwalk shows each year working with top designers including Giles Deacon, Todd Lynn, Jean- Pierre Braganza and William Tempest. Toni Mascolo and Brother Guy co-founded the first TONI&GUY salon in 1963 in Clapham, London, joined later by their two brothers Bruno and Anthony. By the late 1990’s the company had grown from a single salon to over a hundred in over 20 countries world-wide.
Driven by their philosophy of pushing the boundaries of hairdressing and delivering creativity, quality and consistency to every client, Toni and Guy Mascolo were one of the first to begin the franchising boom, with the first franchised salon opening in Brighton in 1988.
TONI&GUY have remained at the forefront of the hairdressing industry and has pioneered the professional hairdresser, exceeding all industry standards to make expertise available on a global scale.

Visit Website

Phone:

0175 361 2040

Email:

info@mascolo.co.uk

Location:

Mascolo Group LtdInnovia HouseMarish Wharf, St. Mary's Road,
Langley
SL3 6DA

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Lynda
Verified Buyer
“I have been going to T&G for 20 years and been pleased. I responded to your email of 28/3/20 at 8.05 pm with an offer comprising free Conditioner if I bought a shampoo. I placed this order on 29/3/20 and have now got the Label m organic orange blossom shampoo only. Please advise me when I may expect the other part of the purchase, i.e. the free organic orange blossom conditioner.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Good customer service. Quick and efficient service with product arriving on time.”
Helpful Report
Posted 4 years ago
Barry
Verified Buyer
“I have received the product which is clearly quality. I need to practise to get the feel for this.”
Helpful Report
Posted 4 years ago
Pauline
Verified Buyer
“Easy to order, product sent quickly. Well packaged.”
Helpful Report
Posted 4 years ago
Wendy Anne
Verified Buyer
“Quick service”
Helpful Report
Posted 4 years ago
Margaret
Verified Buyer
“Haircuts are special”
Helpful Report
Posted 4 years ago
Charmian
Verified Buyer
“The products are great but it is not ecologically friendly to keep sending out free sample products which people don't require. I now have 4 hair brushes and a make up brush that I don't need and don't have an easy way of disposing of them.”
Helpful Report
Posted 4 years ago
Katharine
Verified Buyer
“I order wella oils conditioner and kerastase anti-dandruff both of which I love for my fussy, irritated-by-anything skin and long hair. There was a mix up with my order which is unusual (I've been ordering several biggish orders a year for many years no with no problem), but this has now been resolved once I got through to their team (it always happens at the weekend after new year doesn't it). The process was a bit awkward but the staff I spoke to were all nice, keen to help and listened once I got through - and within 24hrs of speaking to them I had all my products. I am satisfied with their sorting me out, and I'm hoping from their response and follow-up that they will also take on board my feedback/suggestions to make this a bit easier that they were happy to listen to.”
Helpful Report
Posted 4 years ago
Dear Kate, Thank you so much. I am really happy that this has now been sorted and all of your feedback has been taken on board for future improvements. If there is anything I can help in going forward, please do not hesitate to contact me. All the best, Sapna Customer Service Manager
Posted 4 years ago
Vivienne
Verified Buyer
“The shampoo doesn’t have sulphate free on the bottle only gentle? I am concerned it is not the sulphate free one. Can you confirm please? It is a Christmas present for somebody”
Helpful Report
Posted 4 years ago
Christina
Verified Buyer
“Good service and prices, quick delivery”
Helpful Report
Posted 4 years ago
Jacqui
Verified Buyer
“Ordered on line and all goods arrived swiftly and safely packed.”
Helpful Report
Posted 4 years ago
Moira
Verified Buyer
“This is for my daughter, who goes to Toni & Guy in Guildford. All I can say is that the gift card arrived promptly and is for the right amount.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very fast delivery!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Excellent value”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Thank you for the order. One star off because I received the Hydrating Version and not the volume.”
Helpful Report
Posted 4 years ago
Doreen
Verified Buyer
“Curling tongs excellent but heat protection spray broken unusable. Pleased with purchase so far though.”
Helpful Report
Posted 4 years ago
Sarah
Verified Buyer
“Really quick service and excellent price.”
Helpful Report
Posted 4 years ago
Paul
Verified Buyer
“ordered a ghd hair straighteners for my wife and arrived today 3rd Dec.the package was very good.hope my likes these straighteners, the were the ones she wanted(max).”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I have used T&G several times and they are very reliable. Their range of products is good and so are the prices. Delivery is always on time, so I will come back.”
Helpful Report
Posted 4 years ago
Penelope
Verified Buyer
“Very pleased with the price of the hair dryer and considering the time of year, it was dispatched quite quickly.”
Helpful Report
Posted 4 years ago
TONI&GUY is rated 4.5 based on 1,900 reviews
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