Torrid Reviews

4.43 Rating 7 Reviews
86% of reviewers recommend Torrid
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"Does anyone else get really excited about something they see at Torrid, then when you finally have the ability to make that long awaited purchase you are left DISAPPOINTED? Saw Pink & Navy Paisley Dot High Heel Sandals and fell in LOVE with them, I couldn't wait to own them. Finally, I made the purchase. Size 8.5, they arrive and well they fit like an 11. Thought maybe I got the wrong size, but no - correct size. Measured the shoe toe to heel, it measures 10.5". Tried to return them because they are too big and that isn't my fault....but nope, they are "final sale" they can't take them back. Beyond that, the sales person explained to me "the description states they fit true to size so they fit true to size"...umm sales lady really? I moved my feet around to try to get them to fit better, but I would break my neck if I attempted to wear these anywhere. SUCH A DISAPPOINTMENT!! time to find a new shopping place that cares about its customers. What a waste of money."
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Posted 1 month ago
Are you Torrid? No one is perfect. Reply to this negative review and show your potential customers that you value the feedback Torrid receives and that when things do go wrong you do your best to put things right. Reply Free
"Their clothes are the best!!! I will never buy my clothes from any other store."
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Posted 1 month ago
"They had the perfect selection to fit my needs and the web site was easy to manage."
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Posted 1 month ago
"Always have things in my size and easily accept returns"
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Posted 11 months ago
"Always have things in my size and easily accept returns"
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Posted 11 months ago
"Torrid's clothes have been very high quality. Each purchase has been well made and has fit exactly as expected."
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Posted 1 year ago
"The clothes always fit beautifully and the customer service is wonderful to work with"
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Posted 1 year ago
Torrid is rated 4.43 based on 7 reviews

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