Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 2,038 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 2,038 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 12th September 2026

Alene M

Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

233

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WOW! They have every size you can think of. It was hard to find at first however, just put in the right information and I would bet they have what you need. I just measured the door but, I got it wrong so, when it arrived it was the wrong size. The company was very understanding and a replacement is now on the way. Thank you.”

Helpful Report

Posted 2 years ago

“I ordered Buck Stove baffles, ours requires 2 smaller ones, by matching the stove model # with the baffles. Both came well packaged and expediently. The price was reasonable after comparing it with other stores and types. Watched a few YouTube videos, as well as the one on the website on how to install. Simple enough. They are helping to keep the room warm as we speak. Thank you!”

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Posted 2 years ago

“So far so good! Quality is great and I had it installed just in time for the cold.”

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Posted 2 years ago

“Easy to cut and fit, very satisfied.”

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Posted 2 years ago

“Great prices and delivery”

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Posted 2 years ago

“It’s nice to have the exact part I needed with very fast delivery the best customer service Great Job Guys!!! Thank you”

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Posted 2 years ago

“Prompt, outstanding customer service!!!”

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Posted 2 years ago

“Perfect fit. Exactly what I needed!”

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Posted 2 years ago

“This piece fits perfectly for my antique stove.”

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Posted 2 years ago

“Absolutely fantastic customer care and service. Communicated with Kat & Michael. Quick, knowledgeable and willing to think outside the box to make things right. Nothing but highest praise.”

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Posted 2 years ago

“Great product and fast shipping.”

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Posted 2 years ago

“Very fast service. It did take some thought on how to get the new glass in. But to be fair the broken glass lasted 45 years.”

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Posted 2 years ago

“Person I spoke with was courteous and helpful. And very clear and concise.”

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Posted 2 years ago

“easy t remove broken glass and replace -- goo instructions and when the new glass was put in our stove seemed to work better than before the old glass cracked!! Maybe the new gasqut that came with it was the kicker!!”

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Posted 2 years ago

“Looks great and fit perfectly! Transfers the heat through just like it should.”

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Posted 2 years ago

“Placed order on Monday and received item on Wednesday!”

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Posted 2 years ago

“Product arrived on time in perfect condition with very simple Instructions.”

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Posted 2 years ago

“Piece fit perfectly! Wood-stove is fixed!”

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Posted 2 years ago

“Incredibly quick turnaround and shipping. Glass was cut perfectly, according to order. Thank you!”

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Posted 2 years ago

“Amazing customer service! I ordered on Thursday afternoon my glass for my fireplace came on Saturday! We were worried because we live in Oregon it’s very rural so it’s always a week to get anything. Thank you 🙏”

Helpful Report

Posted 2 years ago

Total-Hearth.com is rated 4.8 based on 2,038 reviews