Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,989 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Called to order new glass for my old gas fireplace. Had to have it custom cut. Things got busy and waited close to a week to order. All my information was still in the computer and ordering was easy. Shipping was fast and product came well packaged. Very pleased with the whole experience. Thank you.”

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Posted 3 years ago

“Very happy . Fast shipping and the glass fit perfect in my wood stove”

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Posted 3 years ago

“Excellent co to do business with, Great website as well.”

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Posted 3 years ago

“People I spoke to were very helpful. The glass arrived quickly and well protected. Installed perfectly and looks great again”

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Posted 3 years ago

“Good Quality!!”

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Posted 3 years ago

“Purchase of ceramic glass, fast order, was shipped within hour of purchase, received well packed, perfect replacement for 30 year old gas stove”

Total-Hearth.com 5 star review on 22nd October 2022

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Posted 3 years ago

“Quick, easy and extremely helpful! I called with my “emergency” of breaking the glass of my wood stove. They guided through ordering the correct glass and accessories I would need. I received the glass within three days of ordering, for free! I emailed for information and guidance while installing the glass and my emails were responded to promptly. The DIY videos on the website were so informative and helpful. I will definitely use these guys again for all my wood stove glass needs!”

Total-Hearth.com 5 star review on 21st October 2022

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Posted 3 years ago

“Fast delivery. Great quality.”

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Posted 3 years ago

“Had what we needed..quick delivery.. friendly service”

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Posted 3 years ago

“Fast service perfect fit.”

Total-Hearth.com 5 star review on 20th October 2022

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Posted 3 years ago

Looks Great! And Warm!!

Posted 3 years ago

“The parts I ordered worked out just fine, no complaints. Good fit, and good quality.”

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Posted 3 years ago

“I ordered replacement mica for my vintage wood stove. The mica was delivered remarkably quickly and looks fantastic.”

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Posted 3 years ago

“Ordered replacement glass for a very old stove. Service was prompt and glass was securely packaged. Would definitely order from them in the future.”

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Posted 3 years ago

“Was promptly shipped and product was great.”

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Posted 3 years ago

“Excellent communication,fast shipping, will recommend this company. Kat was very helpful in the exchange of our 1410 Morso Squirrel Wood stove glass.”

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Posted 3 years ago

“Helpful,prompt, delivered when promised”

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Posted 3 years ago

“When the glass came it was a perfect fit a very nice job on the exact measurements to”

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Posted 3 years ago

“Easy to use website, great quality products, fastest most accurate service I have ever experienced! I wish all suppliers could be that good!”

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Posted 3 years ago

“Looks great and it fit perfectly. Good packaging as well. Thanks for getting it here quickly.”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

Total-Hearth.com is rated 4.8 based on 1,989 reviews