Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.81

4.8 Rating 1,996 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and quick shipping”

Helpful Report

Posted 5 years ago

“Glass edges were not perfect but it fit and looked good.”

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Posted 5 years ago

“Thank you much!”

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Posted 5 years ago

“Best prices, Quality parts. glad to be up and running again! Huge difference”

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Posted 5 years ago

“Came quickly and carefully packaged. So clear it looks like there isn't any glass there at all!”

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Posted 5 years ago

“Thank you for your online information that lead me to you to purchase my replacement glass. It is so nice to be able to see the fire in my wood insert stove.”

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Posted 5 years ago

“Delivered early! Product was exactly as described!”

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Posted 5 years ago

“Prompt shipping packed very well replacement glass fit perfect”

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Posted 5 years ago

“This company made the process of replacing the broken glass in our insert easy, fast, and professional.”

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Posted 5 years ago

“Great same day service. Mike was so helpful and knows what he is talking about. Great follow up and care.”

Total-Hearth.com 5 star review on 14th December 2020

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Posted 5 years ago

“Great service!”

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Posted 5 years ago

“Quick delivery and my replacement glass was well packaged. Thanks.”

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Posted 5 years ago

“Thanks for the speedy response, packaging was great, I would recommend this company for its service.”

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Posted 5 years ago

“Very Quick Shipping, Very Good Quality.”

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Posted 5 years ago

“Our glass arrived very quick and the fit was perfect! Thank you!”

Total-Hearth.com 5 star review on 11th December 2020

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Posted 5 years ago

“I am happy to have my wood burning stove up and running again. Very fast delivery and price I could not beat with my local fireplace supplier.”

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Posted 5 years ago

“Expert customer support and service. They know fireplace glass!”

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Posted 5 years ago

“Absolutely great customer service! Ordering was easy and I received the replacement glass earlier than expected. Glass was very high quality and perfect size. Very happy!”

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Posted 5 years ago

“Never thought it would be that easy. Josiah was extremely helpful. If we ever have an issue again, they are my first call.”

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Posted 5 years ago

“Everything was quick and easy. Item perfect.”

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Posted 5 years ago

Total-Hearth.com is rated 4.8 based on 1,996 reviews