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Total-Hearth.com Reviews

4.8 Rating 1,917 Reviews
96 %
of reviewers recommend Total-Hearth.com
Company Reviews Product Reviews
373
 Questions Metrics Info
4.8
Based on 1,917 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Total-Hearth.com Reviews

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

Write Your review

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Roger B
Verified Buyer
“Fireplace glass was very well packaged for shipping.”
Helpful Report
Posted 5 years ago
JESSE A
Verified Buyer
“I'm restoring an antique parlor stove and discovered that the viewing window needed eisenglass. I wasn't even sure I could find the material - but not only did they have just what I needed, it was shipped to me incredibly quickly.”
Helpful Report
Posted 5 years ago
James D
Verified Buyer
“Glass came in very timely and fit great! Would use this company again for sure.”
Helpful Report
Posted 5 years ago
Robert
Verified Buyer
“Awesome product and great customer service. Service after the sale!”
Helpful Report
Posted 5 years ago
Donna R
Verified Buyer
“Got it in and it works great thanks.”
Helpful Report
Posted 5 years ago
Kathy W
Verified Buyer
“We received our order very quickly. The insulation was easy to install and within several minutes we were back in business. Thank you.”
Helpful Report
Posted 5 years ago
JERRY N
Verified Buyer
“great fast service!!!!!”
Helpful Report
Posted 5 years ago
Derek T
Verified Buyer
“Hi! I already posted a google review. I'm beyond satisfied. I broke my glass on a Saturday night, ordered a new piece on Sunday, and was back up and running by Wednesday, right before the first snow. You had my exact (older) stove listed, and the glass fits perfectly. I don't believe there is any way I could have found this locally any faster or cheaper.”
Helpful Report
Posted 5 years ago
Linda H
Verified Buyer
“Great product, great service. After looking online and not knowing the difference in the different types of glass, I decided to call. It was only a couple of minutes before closing so I didn't really expect anyone to answer. The sales person that did answer was extremely helpful and made sure I had the correct glass for my fireplace insert as well as the tape gasket to install it properly(I just wish I remembered his name to give him recognition for fantastic customer service.) The glass arrived quickly and well packaged. Thank you for such a great experience!”
Helpful Report
Posted 5 years ago
George A
Verified Buyer
“great! love the glass.”
Helpful Report
Posted 5 years ago
Trip E
Verified Buyer
“Excellent service! The original product was damaged in shipping and they replaced it in record speed with no hassle. I'm super happy with the entire transaction!”
Helpful Report
Posted 5 years ago
Beatrice C
Verified Buyer
“Great Customer Service! Quick and efficient!!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Had exactly what I needed for my old wood stove and fair price. Thanks”
Helpful Report
Posted 5 years ago
Dan K
Verified Buyer
“Good quality glass.”
Helpful Report
Posted 5 years ago
Glenn B
Verified Buyer
“Was easy to order and quick delivery. Glass was easy to install”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Exact fit no issues with install. Priced right. Very happy with product and support.”
Helpful Report
Posted 5 years ago
Erin M
Verified Buyer
“Excellent customer service and product! I needed two custom cut pieces to replace 30 year old fireplace doors, they arrived within two (business) days securely packaged. Will definitely order from here again!”
Helpful Report
Posted 5 years ago
Samuel W
Verified Buyer
“Fast service great price”
Helpful Report
Posted 5 years ago
Gary M
Verified Buyer
“Great service with great prices. My Woodstove is like brand new again. I would recommend these guys. Fast turnaround an order was spot on and Glass was packaged so there was damage To it. Thanks it was a pleasure doing business with you.”
Helpful Report
Posted 5 years ago
Charles D
Verified Buyer
“It arrived in great shape and was a very easy install.”
Helpful Report
Posted 5 years ago
Total-Hearth.com is rated 4.8 based on 1,917 reviews
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