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Total-Hearth.com Reviews

4.8 Rating 1,917 Reviews
96 %
of reviewers recommend Total-Hearth.com
Company Reviews Product Reviews
373
 Questions Metrics Info
4.8
Based on 1,917 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Total-Hearth.com Reviews

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

Write Your review

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
John K
Verified Buyer
“Best price i could find anywhere. Fast shipping too. i would use them everytime i needed glass.”
Helpful Report
Posted 5 years ago
John B
Verified Buyer
“Glass fits perfect. Good price. Thanks”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“This was such an easy process thanks to you. I have never replaced the glass and gaskets on a wood stove and my fear was that I would measure it wrong or that it would be difficult job. I was pleasantly surprised, the glass was perfect and it turned out to be a fun little project. Thanks again for making this so easy!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“My glass came in several days before it was supposed to! It's perfect and their website is so easy to order from and makes it simple to find the right brand and size!”
Helpful Report
Posted 5 years ago
Anthony A
Verified Buyer
“Perfect fit... perfect match ! Fast delivery !”
Helpful Report
Posted 5 years ago
Scott A
Verified Buyer
“Glass fit perfectly in my pellet stove nice and clear now,fast shipping”
Total-Hearth.com 5 star review on 31st October 2020
Helpful Report
Posted 5 years ago
Alta G
Verified Buyer
“Product just right and arrived ahead of schedule. Very pleased.”
Helpful Report
Posted 5 years ago
Timothy F
Verified Buyer
“Glass fits perfectly. Free shipping was timely. 5 days. Packaging was done well and very protected. Hope to not purchase another piece of glass again, if the need arises, I definitely will purchase from wood stove-fireplace glass again!! Thank you”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Prompt delivery and it’s working great a week in. I’ve replaced the glass before but have always had some sore of issue, especially it being way overpriced, but not with this company. I would go with them over the competitors any day. The price was right!”
Helpful Report
Posted 5 years ago
Cecil D
Verified Buyer
“East to navigate website fast shipping and good product”
Helpful Report
Posted 5 years ago
Timothy M
Verified Buyer
“Quick shipping, fit great. Couldn't be happier”
Helpful Report
Posted 5 years ago
Brian M
Verified Buyer
“Great turn around. Product was great to use. Missed a few items in my order but fixed it very fast. Will use them and recommend them again.”
Helpful Report
Posted 5 years ago
John G
Verified Buyer
“Quick and easy. My stove is made no longer but you had the glass premise and shipped it right out. The man I talked to was extremely helpful. Thank you.”
Helpful Report
Posted 5 years ago
Vincent B
Verified Buyer
“The service is fantastic, I ordered one and after installing noticed the other lite had a crack and I received the replacement within 2 to 3 days. Highly recommend them!”
Helpful Report
Posted 5 years ago
Earl S
Verified Buyer
“Perfect fit and great service make this place my go to for all things Jotul.”
Helpful Report
Posted 5 years ago
Michael W
Verified Buyer
“Been too warm for a fire so far. However, the new glass looks great. Couldn't believe how easy it was to install. The video helped a lot. If this glass lasts as long as the last one I'll probably be dead before it has to be replaced. I will however tell folks about my great experience with your company.”
Helpful Report
Posted 5 years ago
Russell B
Verified Buyer
“The new high temp ceramic glass for my wood burner stove arrived super fast, was easy to install following your direction, and after a few fires, looks great, was easy to clean, and best of all you had the best price by far below anyone else. ***** 5 STARS to you.”
Helpful Report
Posted 5 years ago
Dale L
Verified Buyer
“Very helpful, courteous and video to show install procedure thanks so much”
Helpful Report
Posted 5 years ago
ALLISON Z
Verified Buyer
“We received our woodstove rope gasket and glue quickly, and they work great, perfect fit.”
Helpful Report
Posted 5 years ago
Jerry H
Verified Buyer
“Would definitely buy again”
Helpful Report
Posted 5 years ago
Total-Hearth.com is rated 4.8 based on 1,917 reviews
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