Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,877 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,877 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service is fantastic, I ordered one and after installing noticed the other lite had a crack and I received the replacement within 2 to 3 days. Highly recommend them!”

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Posted 5 years ago

“Perfect fit and great service make this place my go to for all things Jotul.”

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Posted 5 years ago

“Been too warm for a fire so far. However, the new glass looks great. Couldn't believe how easy it was to install. The video helped a lot. If this glass lasts as long as the last one I'll probably be dead before it has to be replaced. I will however tell folks about my great experience with your company.”

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Posted 5 years ago

“The new high temp ceramic glass for my wood burner stove arrived super fast, was easy to install following your direction, and after a few fires, looks great, was easy to clean, and best of all you had the best price by far below anyone else. ***** 5 STARS to you.”

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Posted 5 years ago

“Very helpful, courteous and video to show install procedure thanks so much”

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Posted 5 years ago

“We received our woodstove rope gasket and glue quickly, and they work great, perfect fit.”

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Posted 5 years ago

“Would definitely buy again”

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Posted 5 years ago

“Great company fast shipping excellent communication!”

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Posted 5 years ago

“What a nice surprise. Got the glass and the correct gasket. I recently bought a gasket kit for the same stove from a different shop and didn't get proper material. Kudos to this business”

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Posted 5 years ago

“Right glass but both seals were the wrong size. Had to reorder from Amazon”

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Posted 5 years ago

“Very sincere .Would recommend them highly”

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Posted 5 years ago

“great service. called and had to talk with an expert. they figured out what i needed and shipped it out that same day!”

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Posted 5 years ago

“Made a phone call, sent in my pattern and received my glass in less than a week. Glass fit good, wood stove heating away again.”

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Posted 5 years ago

“Excellent customer service and great price.”

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Posted 5 years ago

“My order was taken quickly and items were delivered as stated. Could not be more pleased.”

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Posted 5 years ago

“Super quick service very happy with product back up and running!”

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Posted 5 years ago

“I received the order promptly, in great condition, and it was very reasonably priced. The only negative thing I can say is that I ordered the replacement kit-specific to my stove and they sent me fiberglass rope far too large for my stove.”

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Posted 5 years ago

“Mike was great to work with and did an excellent job on my fire insert door .”

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Posted 5 years ago

“Good Price and delivery time!”

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Posted 5 years ago

“Amazing and such fast shipping!”

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Posted 5 years ago

Total-Hearth.com is rated 4.8 based on 1,877 reviews