Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.81

4.8 Rating 1,996 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the glass. Cut to perfection! Very good company!!”

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Posted 2 months ago

“Excellent telephone guidance,advice and reassurrance provided.”

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Posted 2 months ago

“Very good”

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Posted 2 months ago

“Very impressed with the service. When my first order was lost by UPS, I contacted Total Hearth and they sent me a new order immediately, no questions asked. Much appreciated!”

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Posted 2 months ago

“Very nice lady took great care of me”

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Posted 2 months ago

“The glass and glass tape gasket were exactly what we needed. They fit perfectly. However the door gasket that was recommended for our model stove was too small and I ended up reusing the old gasket.”

Total-Hearth.com 5 star review on 26th February 2026

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Posted 2 months ago

“So pleased with the perfect piece of glass we received--it is exactly what we needed after we broke a pane with a too-large piece of wood!”

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Posted 2 months ago

“Pays to read the instructions. Used the Universal Glass Tape Gasket for the 3rd time, this time as recomended. Installation was quick, easy and solid.”

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Posted 2 months ago

“Absolutely amazed- easy to order, fast shipping, and quality product.”

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Posted 2 months ago

“Super friendly fast service. Always cut perfectly, wrapped securly and shipped quickly, often the same day! If you need high heat glass look no further.”

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Posted 2 months ago

“I needed a replacement front glass for my 22-year old Country Flame woodstove, and I was amazed that total hearth had it at a good price!”

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Posted 2 months ago

“Was identical to the original”

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Posted 2 months ago

“Delivered quickly and well protected. The glass fits perfectly in my stove and instructions were helpful. Although expensive, it was the best price i could find for the product. Well done!”

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Posted 2 months ago

“so far everything great”

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Posted 2 months ago

“Fits perfectly. Fast shipping and packages well”

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Posted 2 months ago

“called to ask a question and was immediatly sent to someone who answered my question extremely fast and competently”

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Posted 2 months ago

“This purchase was not made by me....I bought a blower”

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Posted 2 months ago

“The glass came quickly and well packaged. It was a perfect fit and a part we couldn't find anywhere else.”

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Posted 2 months ago

“I didn’t get new glass although the glass in my stove has been in use for a good 20years or more I bought the stove used so who knows how old it really is”

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Posted 2 months ago

“I have an older gas log freestanding fireplace. They were very helpful actually extremely helpful finding the parts I needed to replace that went bad during a lightning hit. Highly recommended.”

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Posted 2 months ago

Total-Hearth.com is rated 4.8 based on 1,996 reviews