Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,989 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pays to read the instructions. Used the Universal Glass Tape Gasket for the 3rd time, this time as recomended. Installation was quick, easy and solid.”

Helpful Report

Posted 1 week ago

“Absolutely amazed- easy to order, fast shipping, and quality product.”

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Posted 1 week ago

“Super friendly fast service. Always cut perfectly, wrapped securly and shipped quickly, often the same day! If you need high heat glass look no further.”

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Posted 1 week ago

“I needed a replacement front glass for my 22-year old Country Flame woodstove, and I was amazed that total hearth had it at a good price!”

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Posted 1 week ago

“Was identical to the original”

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Posted 1 week ago

“Delivered quickly and well protected. The glass fits perfectly in my stove and instructions were helpful. Although expensive, it was the best price i could find for the product. Well done!”

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Posted 1 week ago

“so far everything great”

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Posted 1 week ago

“Fits perfectly. Fast shipping and packages well”

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Posted 1 week ago

“called to ask a question and was immediatly sent to someone who answered my question extremely fast and competently”

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Posted 1 week ago

“This purchase was not made by me....I bought a blower”

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Posted 1 week ago

“The glass came quickly and well packaged. It was a perfect fit and a part we couldn't find anywhere else.”

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Posted 1 week ago

“I didn’t get new glass although the glass in my stove has been in use for a good 20years or more I bought the stove used so who knows how old it really is”

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Posted 1 week ago

“I have an older gas log freestanding fireplace. They were very helpful actually extremely helpful finding the parts I needed to replace that went bad during a lightning hit. Highly recommended.”

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Posted 1 week ago

“Great customer service and very helpful! Fast shipping also.”

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Posted 1 week ago

“Perfect fit, and quick shipping”

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Posted 1 week ago

“The glass fit great and continues to provide the ambiance of a roaring fire with the doors closed.”

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Posted 1 week ago

“Awesome product and customer service”

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Posted 1 week ago

“The glass replacement arrived promptly and was the exact specification for the wood stove.”

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Posted 1 week ago

“I think I laid out my overall opinion pretty clearly in the other narrative box.”

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Posted 1 week ago

“Perfect fit”

Helpful Report

Posted 1 week ago

Total-Hearth.com is rated 4.8 based on 1,989 reviews