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Total-Hearth.com Reviews

4.8 Rating 1,917 Reviews
96 %
of reviewers recommend Total-Hearth.com
Company Reviews Product Reviews
373
 Questions Metrics Info
4.8
Based on 1,917 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Total-Hearth.com Reviews

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Michael P
Verified Buyer
“The same comments apply to this review as the previous Harman Accentra pellet stove glass.”
Helpful Report
Posted 2 months ago
George M
Verified Buyer
“Customer Service is very knowledgeable and helpful”
Helpful Report
Posted 2 months ago
Ricky P
Verified Buyer
“It maybe good when it's manufactured but it cannot survive intact when shipped to me UPS. They must use it to drop test packages because I have two damaged ones in a row. Your customer service is good.”
Helpful Report
Posted 2 months ago
George S
Verified Buyer
“Great replacement for old stove”
Helpful Report
Posted 2 months ago
Claud C
Verified Buyer
“Great customer service! Fast shipping! Resolved and issue with my order very quickly with no questions ask. Recommend this company.”
Helpful Report
Posted 2 months ago
Linda R
Verified Buyer
“Excellent response when left message the chimney pip kit worked great”
Helpful Report
Posted 2 months ago
Carl M
Verified Buyer
“Outstanding, friendly customer service. Fast shipping. Highly recommended.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“shipment was timely, and packaged well.”
Helpful Report
Posted 2 months ago
Trisha W
Verified Buyer
“I have a Buck Stove that is older from the 1980's with a broken glass pane on the door. After a few dead end phone calls of local fireplace and wood burning stove companies, nobody did repairs or could polnt me in the right direction. After searching the web for a few hours I came across this company. A nice man named Mike actually answered the phone and I told him what I needed. He had me email him photos and he immediately sent a link of what I should order and tips on how to install the new glass panes.”
Helpful Report
Posted 2 months ago
Kristi M
Verified Buyer
“I highly recommend Total-Hearth!”
Helpful Report
Posted 2 months ago
Kelly J
Verified Buyer
“Not applicable.”
Helpful Report
Posted 2 months ago
Pammela W
Verified Buyer
“Only needed the replacement box, but good to know other options were available.”
Helpful Report
Posted 2 months ago
Richard R
Verified Buyer
“The ceramic glass is even better then the existing glass that the stove had come with. Being able to replace it so easily was fantastic.”
Helpful Report
Posted 2 months ago
Jared P
Verified Buyer
“Works well, no problem!”
Helpful Report
Posted 2 months ago
Matthew W
Verified Buyer
“Great product. Fast shipping.”
Helpful Report
Posted 2 months ago
Lee B
Verified Buyer
“Very quick response time! Always took care of your needs! Lee Bryant W.D. Bryant Ace Hardware”
Helpful Report
Posted 2 months ago
Kelly M
Verified Buyer
“Perfect fit and looks great”
Helpful Report
Posted 2 months ago
Charles J
Verified Buyer
“Great customer service”
Helpful Report
Posted 2 months ago
Melissa H
Verified Buyer
“So perfect in size easy to install i ordered another box of them . Im sure this winter I'll enjoy them”
Total-Hearth.com 5 star review on 5th November 2025
Helpful Report
Posted 2 months ago
Marty A
Verified Buyer
“Same as above”
Helpful Report
Posted 2 months ago
Total-Hearth.com is rated 4.8 based on 1,917 reviews
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