Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,917 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,917 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 20th December 2025

Jessica P

Total-Hearth.com 5 star review on 14th December 2025

Toni J

Total-Hearth.com 5 star review on 14th October 2025

Alcia A

Total-Hearth.com 5 star review on 9th October 2025

Laura H

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good material. Serves it’s purpose”

Helpful Report

Posted 1 month ago

“Glass was easy to install and fit perfectly.”

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Posted 1 month ago

“The diligence that this company went to find the motor I need is appreciated. The motor came in good time and properly packaged.”

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Posted 1 month ago

“The ceramic glass is not a replacement for mica. It’s way thicker even though they advertise it as a replacement!!”

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Posted 1 month ago

Chis, No Ceramic glass is not a replacement for Mica. Mica is very thin, like a thick paper. Ceramic glass is 3/16" of an inch. We do not say anywhere that they are the same....to the contrary, we have many articles and videos showing the differences between the glass types. Every mica glass part has a video in the description....as well as our resources tab that has loads of information and videos. The Stove that you ordered this for has the capability for units to use ceramic glass - which you ordered or mica sheets. Ceramic glass is a better long term product for these and many customers do convert them over. I the long run, even though you may have found it to be a bit of a hassle to get longer screws it will be a nicer finished product when completed compared to the older style Mica glass.

Posted 1 month ago

“Very helpful I called cause my wood stove is an earth stove model 1003-c and they recommend this glass and it fits perfectly.”

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Posted 1 month ago

“Good to go!”

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Posted 1 month ago

“Fantastic customer service, fast shipping. Will be shopping here in the future!”

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Posted 1 month ago

“High quality ceramic glass!”

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Posted 1 month ago

“Easy to order and fast shipping”

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Posted 1 month ago

“Very easy to fit and install. Good directions and video”

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Posted 1 month ago

“The glass fit excellent.”

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Posted 1 month ago

“Perfect fit and quick delivery.”

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Posted 1 month ago

“Fast helpful customer service”

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Posted 1 month ago

“Grateful to have a glass supplier that gets us custom sizes really quickly! They do great work and are so friendly.”

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Posted 1 month ago

“Super fast delivery”

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Posted 1 month ago

“Always ships right away. Products are just as requested. Thanks for being there!”

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Posted 1 month ago

“Very happy with purchase.”

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Posted 2 months ago

“Perfect fit was well packed replacement video very helpful nice to have stove going again. Associates polite and helpful thanks again”

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Posted 2 months ago

“Exactly as ordered”

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Posted 2 months ago

“Excellent price,very friendly over the phone service,will order from you again.”

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Posted 2 months ago

Total-Hearth.com is rated 4.8 based on 1,917 reviews