Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.81

4.8 Rating 1,996 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My wood stove is about 30 years old, and the manufacturer name has changed several times over the years. Total Hearth had the correct sized glass; their price was good, and they were VERY fast to ship at a reasonable cost. With the tape from them it was an easy install and fit perfectly. Only used the stove once but couldn't be more pleased so far.”

Helpful Report

Posted 3 months ago

“I was greatly impressed with the the packaging protecting the custom cut ceramic glass I received from Total Hearth. The piece i ordered fit perfectly into the door of my wood stove insert. Hopefully I won't have to replae the glass anytime soon, but when I do I will order from Total Hearth”

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Posted 3 months ago

“Worked good”

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Posted 3 months ago

“Glass doesn’t fit and is not the correct size”

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Posted 3 months ago

“I sent in a template for the glass, came back a perfect fit, looks and installed well. Customer service was fantastic.”

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Posted 3 months ago

“The service was great They were able to find my part fast and item was delivered quickly.”

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Posted 3 months ago

“Ordered a transition, Sales person was helpful and the delivery was spot on what they told me”

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Posted 3 months ago

“The glass panel replacement was perfect, arrived quicker than expected by several days, and in perfect condition. I'm so grateful! Thank you!”

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Posted 3 months ago

“great communication and fast service.”

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Posted 3 months ago

“Outstanding customer service.”

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Posted 4 months ago

“Good replacement”

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Posted 4 months ago

“very pleased with order”

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Posted 4 months ago

“Very friendly and helpful customer service order shipped very quick”

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Posted 4 months ago

“Good job thanks cat”

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Posted 4 months ago

“Very easy to work with”

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Posted 4 months ago

“Great price, fast shipping, and perfect fit!”

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Posted 4 months ago

“Already said all that needs to be said.”

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Posted 4 months ago

“I did not get my money back when i returned my order”

Helpful Report

Posted 4 months ago

Michael, We have not received you special order item back yet. When it is received your credit will be issued

Posted 4 months ago

Michael, We have not received you special order item back yet. When it is received your credit will be issued

Posted 4 months ago

“Parts were at a good price and in stock. Shipping was fast for standard shipping. Parts fitted as expected.”

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Posted 4 months ago

“Quality products and services”

Helpful Report

Posted 4 months ago

Total-Hearth.com is rated 4.8 based on 1,996 reviews