Total Hearth Reviews

Name: Total Hearth
Address: 631 Vermont St, Quincy, Illinois
Rating: 4.83

4.8 Rating 1,775 Reviews

98 %

of reviewers recommend Total Hearth

4.8

Based on 1,775 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total Hearth:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total Hearth 5 star review on 13th March 2025

218

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We broke an old piece of glass from a 1980 Quaker Moravian Parlor stove when a log hit it. Was quoted an absurd amount for custom replacement from local glass store as stove company is since out of business. Found Woodstove Fire glass online and was able to find a fairly priced, PERFECT fit replacement for our stove in 2 days. Highly recommend!”

Helpful Report

Posted 6 months ago

“Can’t say enough about Kat and Mike! Extremely knowledgeable and helpful. My stove is 45 years old very little information available online. Both.Kat and Mike went the extra yard to help me out.”

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Posted 6 months ago

“Prompt service. Fits great.”

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Posted 6 months ago

“They did good. Sent the right stuff and it worked.”

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Posted 6 months ago

“The new view is crystal clear. To see the warmth is to feel the warmth”

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Posted 6 months ago

“It’s working great thank you for the quick delivery.”

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Posted 6 months ago

“Great service. Easy installation Great view through a nice clean glass!!”

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Posted 6 months ago

“Glass fit well.I am very happy with your product and service. Thanks”

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Posted 6 months ago

“Was absolutely great, came extremely fast, and fit perfectly. Very satisfied with everything”

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Posted 6 months ago

“The dry sponge worked wonders on my very dirty glass.”

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Posted 6 months ago

“We heat our house strictly by wood and when the old glass cracked we needed to replace it quickly for the stove to burn efficiently. Woodstock sent the new glass quickly. In 3 days we had the new glass and got it installed. Thank you for your timely replacement.”

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Posted 6 months ago

“Ordering was super easy and received my order in 2 days. Product quality is excellent.”

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Posted 6 months ago

“I installed my new fireplace glass, started a fire and as soon as the fire got hot the glass shattered.”

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Posted 6 months ago

“The folks here are super. Truly. Easy ordering, prompt and detailed email notifications, timely updates, all around helpful.”

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Posted 6 months ago

“Very nice people. Great customer support and fast shipping.”

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Posted 6 months ago

“Nice selection fast shipping”

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Posted 6 months ago

“Super quick service in shipping our order and so glad to receive our glass packaged in such a way to avoid any breakage.”

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Posted 6 months ago

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Posted 6 months ago

“Good job thanks”

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Posted 6 months ago

“Great, timely service e.”

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Posted 6 months ago

Total Hearth is rated 4.8 based on 1,775 reviews