Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,989 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The glass panel replacement was perfect, arrived quicker than expected by several days, and in perfect condition. I'm so grateful! Thank you!”

Helpful Report

Posted 2 months ago

“great communication and fast service.”

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Posted 2 months ago

“Outstanding customer service.”

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Posted 2 months ago

“Good replacement”

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Posted 2 months ago

“very pleased with order”

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Posted 2 months ago

“Very friendly and helpful customer service order shipped very quick”

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Posted 2 months ago

“Good job thanks cat”

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Posted 2 months ago

“Very easy to work with”

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Posted 2 months ago

“Great price, fast shipping, and perfect fit!”

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Posted 2 months ago

“Already said all that needs to be said.”

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Posted 2 months ago

“I did not get my money back when i returned my order”

Helpful Report

Posted 2 months ago

Michael, We have not received you special order item back yet. When it is received your credit will be issued

Posted 2 months ago

Michael, We have not received you special order item back yet. When it is received your credit will be issued

Posted 2 months ago

“Parts were at a good price and in stock. Shipping was fast for standard shipping. Parts fitted as expected.”

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Posted 2 months ago

“Quality products and services”

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Posted 2 months ago

“The glass fit perfectly”

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Posted 2 months ago

“The glass fit perfect!”

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Posted 2 months ago

“Great customer service.”

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Posted 2 months ago

“Excellent service”

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Posted 2 months ago

“Fast delivery and a perfect fit! We will be back here with all our fireplace needs! Thanks!!”

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Posted 2 months ago

“The glass is fine, I just hate how the glass gets black on it so quick and you can’t see the fire as well.”

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Posted 2 months ago

“Great glass. Used to replace original glass in an older Weso stove. Like the single pane glase better than the original 7 panes of narrower glass.”

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Posted 2 months ago

Total-Hearth.com is rated 4.8 based on 1,989 reviews