Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.81

4.8 Rating 1,996 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Glass was easy to install and fit perfectly.”

Helpful Report

Posted 4 months ago

“The diligence that this company went to find the motor I need is appreciated. The motor came in good time and properly packaged.”

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Posted 4 months ago

“The ceramic glass is not a replacement for mica. It’s way thicker even though they advertise it as a replacement!!”

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Posted 4 months ago

Chis, No Ceramic glass is not a replacement for Mica. Mica is very thin, like a thick paper. Ceramic glass is 3/16" of an inch. We do not say anywhere that they are the same....to the contrary, we have many articles and videos showing the differences between the glass types. Every mica glass part has a video in the description....as well as our resources tab that has loads of information and videos. The Stove that you ordered this for has the capability for units to use ceramic glass - which you ordered or mica sheets. Ceramic glass is a better long term product for these and many customers do convert them over. I the long run, even though you may have found it to be a bit of a hassle to get longer screws it will be a nicer finished product when completed compared to the older style Mica glass.

Posted 4 months ago

“Very helpful I called cause my wood stove is an earth stove model 1003-c and they recommend this glass and it fits perfectly.”

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Posted 4 months ago

“Good to go!”

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Posted 4 months ago

“Fantastic customer service, fast shipping. Will be shopping here in the future!”

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Posted 4 months ago

“High quality ceramic glass!”

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Posted 4 months ago

“Easy to order and fast shipping”

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Posted 5 months ago

“Very easy to fit and install. Good directions and video”

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Posted 5 months ago

“The glass fit excellent.”

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Posted 5 months ago

“Perfect fit and quick delivery.”

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Posted 5 months ago

“Fast helpful customer service”

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Posted 5 months ago

“Grateful to have a glass supplier that gets us custom sizes really quickly! They do great work and are so friendly.”

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Posted 5 months ago

“Super fast delivery”

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Posted 5 months ago

“Always ships right away. Products are just as requested. Thanks for being there!”

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Posted 5 months ago

“Very happy with purchase.”

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Posted 5 months ago

“Perfect fit was well packed replacement video very helpful nice to have stove going again. Associates polite and helpful thanks again”

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Posted 5 months ago

“Exactly as ordered”

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Posted 5 months ago

“Excellent price,very friendly over the phone service,will order from you again.”

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Posted 5 months ago

“The same comments apply to this review as the previous Harman Accentra pellet stove glass.”

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Posted 5 months ago

Total-Hearth.com is rated 4.8 based on 1,996 reviews