Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,880 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,880 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The glass is great! A representative called right after order to assure I was getting proper product. Superb”

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Posted 5 years ago

“Awesome product! Awesome company! Thank you so much for the prompt shipping”

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Posted 5 years ago

“Living in Alaska I called everywhere no luck..called this guys.done deal.showed up in a timely manner. Perfect fit.”

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Posted 5 years ago

“Perfect fit. Great service and quick shipping.”

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Posted 5 years ago

“Perfect transaction.”

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Posted 5 years ago

“Very helpful and took care of me quickly!”

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Posted 5 years ago

“the glass is great, gives off such wonderful view of the flame and we are most grateful for your help and quick service..thank you!!!”

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Posted 5 years ago

“Michael was incredibly helpful and knowledgeable, and I had my custom glass in only a couple of days. Amazing customer service.”

Total-Hearth.com 5 star review on 26th November 2020

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Posted 5 years ago

“Excellent customer service and fast delivery”

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Posted 5 years ago

“Fit terrific! Quick delivery! Thank you! The price was half of what the original makers was!”

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Posted 5 years ago

“Excellent fit and fast shipping”

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Posted 5 years ago

“Excellent service. Fast shipping. I mistakenly bought the wrong size glass and they sent me the right size immediately.”

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Posted 5 years ago

“They had the woodstove door and window gaskets I needed at a good price. It arrived quickly and in good condition. I installed it myself without difficulty”

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Posted 5 years ago

“Perfect fit. Quick shipping.”

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Posted 5 years ago

“Glass came faster than I expected and fit perfectly!”

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Posted 5 years ago

“Everything fit just right. installation of the replacement glass was easy.”

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Posted 5 years ago

“The glass arrived sooner than expected and everything fit perfectly. Very satisfied!”

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Posted 5 years ago

“Glass fit perfectly! I loved the fair prices and it was such an easy process!”

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Posted 5 years ago

“Was extremely satisfied with the customer service. Received a call asking if I had made the correct choice on my glass thickness realized that it was not. So glad they called to make the correction before cutting my order. Everything worked perfectly. Thank you”

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Posted 5 years ago

“Fits perfect.”

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Posted 5 years ago

Total-Hearth.com is rated 4.8 based on 1,880 reviews