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Total-Hearth.com Reviews

4.8 Rating 1,917 Reviews
96 %
of reviewers recommend Total-Hearth.com
Company Reviews Product Reviews
373
 Questions Metrics Info
4.8
Based on 1,917 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Total-Hearth.com Reviews

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Christopher L
Verified Buyer
“Very Quick Shipping, Very Good Quality.”
Helpful Report
Posted 5 years ago
Robert K
Verified Buyer
“Our glass arrived very quick and the fit was perfect! Thank you!”
Total-Hearth.com 5 star review on 11th December 2020
Helpful Report
Posted 5 years ago
Delbert M
Verified Buyer
“I am happy to have my wood burning stove up and running again. Very fast delivery and price I could not beat with my local fireplace supplier.”
Helpful Report
Posted 5 years ago
Peter V
Verified Buyer
“Expert customer support and service. They know fireplace glass!”
Helpful Report
Posted 5 years ago
Sherry J
Verified Buyer
“Absolutely great customer service! Ordering was easy and I received the replacement glass earlier than expected. Glass was very high quality and perfect size. Very happy!”
Helpful Report
Posted 5 years ago
Christopher S
Verified Buyer
“Never thought it would be that easy. Josiah was extremely helpful. If we ever have an issue again, they are my first call.”
Helpful Report
Posted 5 years ago
WC L
Verified Buyer
“Everything was quick and easy. Item perfect.”
Helpful Report
Posted 5 years ago
Brian
Unverified Reviewer
“Fast shipment! Fit great! No wonder your reviews were so high. Good job.”
Helpful Report
Posted 5 years ago
Charles R
Verified Buyer
“Can't recommend this company enough! Fair prices, super fast shipping and the best customer support I've encountered. If you have a question or a concern call their number. Mike Monaghan will pick up on the 1ST or 2Nd ring to provide help.”
Helpful Report
Posted 5 years ago
Korey E
Verified Buyer
“installed on Lopi Endeavor. Works great!”
Helpful Report
Posted 5 years ago
Kenneth P
Verified Buyer
“The replacement window for my Hearthstone arrived very well packaged, sooner than expected, and the company communicated well and the web site was easy to use. What more could I ask for?”
Helpful Report
Posted 5 years ago
Richard S
Verified Buyer
“I would say it's a 4.5 star review but I'll round up. I needed replacement glass for my wood stove insert and the first one sent to me was not cut correctly and needed to be returned. They were very nice about sending me the correctly cut replacement and supplying the return postage for the first, miscut one. The correctly cut replacement fits and works great. All in all, a good experience.”
Helpful Report
Posted 5 years ago
Alan K
Verified Buyer
“Exact fit for the Intrepid I right glass I needed.”
Helpful Report
Posted 5 years ago
Donald S
Verified Buyer
“Fits perfect. Easy to install. Love it”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“Stove glass delivered in a excellent protected shipping carton, Look no further, BUY, 6 star rating.”
Helpful Report
Posted 5 years ago
Tom C
Verified Buyer
“Fast turnaround, accurate sizing, good packaging and a competetive price. Nice folks to do business with.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very reasonable prices and helpful staff”
Helpful Report
Posted 5 years ago
Steve
Verified Reviewer
“Wanted to replace the glass window panels in Weso stove I had bought from a neighbor. Excellent condition except for the glass. Found the glass here and I’m not sure I saw it for sale anywhere else with the searching I did. Thanks guys! Received it very quickly and very well protected. Perfect fit by the way. Great company to do business with!!”
Total-Hearth.com 5 star review on 5th December 2020
Helpful Report
Posted 5 years ago
Anthony M
Verified Buyer
“It was a perfect fit”
Helpful Report
Posted 5 years ago
Jerry L
Verified Reviewer
“I called these guys up for a glass replacement for my wood stove. They were very helpful and got it shipped out the same afternoon, that was Thursday. It arrived Saturday morning! Awesome customer service and ultra fast free shipping.”
Helpful Report
Posted 5 years ago
Total-Hearth.com is rated 4.8 based on 1,917 reviews
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