Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,875 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,875 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great same day service. Mike was so helpful and knows what he is talking about. Great follow up and care.”

Total-Hearth.com 5 star review on 14th December 2020

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Posted 4 years ago

“Great service!”

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Posted 4 years ago

“Quick delivery and my replacement glass was well packaged. Thanks.”

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Posted 4 years ago

“Thanks for the speedy response, packaging was great, I would recommend this company for its service.”

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Posted 4 years ago

“Very Quick Shipping, Very Good Quality.”

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Posted 4 years ago

“Our glass arrived very quick and the fit was perfect! Thank you!”

Total-Hearth.com 5 star review on 11th December 2020

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Posted 4 years ago

“I am happy to have my wood burning stove up and running again. Very fast delivery and price I could not beat with my local fireplace supplier.”

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Posted 4 years ago

“Expert customer support and service. They know fireplace glass!”

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Posted 4 years ago

“Absolutely great customer service! Ordering was easy and I received the replacement glass earlier than expected. Glass was very high quality and perfect size. Very happy!”

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Posted 4 years ago

“Never thought it would be that easy. Josiah was extremely helpful. If we ever have an issue again, they are my first call.”

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Posted 4 years ago

“Everything was quick and easy. Item perfect.”

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Posted 4 years ago

“Fast shipment! Fit great! No wonder your reviews were so high. Good job.”

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Posted 4 years ago

“Can't recommend this company enough! Fair prices, super fast shipping and the best customer support I've encountered. If you have a question or a concern call their number. Mike Monaghan will pick up on the 1ST or 2Nd ring to provide help.”

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Posted 5 years ago

“installed on Lopi Endeavor. Works great!”

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Posted 5 years ago

“The replacement window for my Hearthstone arrived very well packaged, sooner than expected, and the company communicated well and the web site was easy to use. What more could I ask for?”

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Posted 5 years ago

“I would say it's a 4.5 star review but I'll round up. I needed replacement glass for my wood stove insert and the first one sent to me was not cut correctly and needed to be returned. They were very nice about sending me the correctly cut replacement and supplying the return postage for the first, miscut one. The correctly cut replacement fits and works great. All in all, a good experience.”

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Posted 5 years ago

“Exact fit for the Intrepid I right glass I needed.”

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Posted 5 years ago

“Fits perfect. Easy to install. Love it”

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Posted 5 years ago

“Stove glass delivered in a excellent protected shipping carton, Look no further, BUY, 6 star rating.”

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Posted 5 years ago

“Fast turnaround, accurate sizing, good packaging and a competetive price. Nice folks to do business with.”

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Posted 5 years ago

Total-Hearth.com is rated 4.8 based on 1,875 reviews