Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,875 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,875 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 14th October 2025

223

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Glass fit perfectly. Fast shipping and packaged safely.”

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Posted 4 years ago

“They went above what was needed”

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Posted 4 years ago

“Mike Monaghan really helped us get the correct size glass !! I really thank him for all of his help and gettin glass to us quickly 👏👏👏!!!”

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Posted 4 years ago

“shipping was so fast, it made my head spin”

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Posted 4 years ago

“All I was in need of was some door gasket for a Jotul wood stove that came with a house we purchased in June. I was immediately asked about a certain characteristic of the stove to insure the correct size. I made the purchase with the peace of mind that the correct gasket would arrive at my door soon after. THANK YOU”

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Posted 4 years ago

“Purchased products were shipped promptly and order was correct when received. Highly recommended.”

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Posted 4 years ago

“The glass was prefect and arrived on time.”

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Posted 4 years ago

“All good; prompt service and easy install”

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Posted 4 years ago

“awesome price and service.”

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Posted 4 years ago

“Super fast and friendly. Got me the exact piece that I needed quickly with safe shipping!”

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Posted 4 years ago

“Glass is doing it's job great website and purchase.”

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Posted 4 years ago

“Excellent customer service and quick shipping”

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Posted 4 years ago

“Glass edges were not perfect but it fit and looked good.”

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Posted 4 years ago

“Thank you much!”

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Posted 4 years ago

“Best prices, Quality parts. glad to be up and running again! Huge difference”

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Posted 4 years ago

“Came quickly and carefully packaged. So clear it looks like there isn't any glass there at all!”

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Posted 4 years ago

“Thank you for your online information that lead me to you to purchase my replacement glass. It is so nice to be able to see the fire in my wood insert stove.”

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Posted 4 years ago

“Delivered early! Product was exactly as described!”

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Posted 4 years ago

“Prompt shipping packed very well replacement glass fit perfect”

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Posted 4 years ago

“This company made the process of replacing the broken glass in our insert easy, fast, and professional.”

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Posted 4 years ago

Total-Hearth.com is rated 4.8 based on 1,875 reviews