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Total-Hearth.com Reviews

4.8 Rating 1,917 Reviews
96 %
of reviewers recommend Total-Hearth.com
Company Reviews Product Reviews
373
 Questions Metrics Info
4.8
Based on 1,917 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Total-Hearth.com Reviews

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

Write Your review

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jesse N
Verified Buyer
“So far, I am satisfied with the glass I purchased and extremely satisfied with the customer service.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Items arrived on time!”
Helpful Report
Posted 4 years ago
Stephen K
Verified Buyer
“Everything was perfect!”
Helpful Report
Posted 4 years ago
George C
Verified Buyer
“Not yet installed. Looks very nice and packaging was excellent Rating above appears to not work - wanted to give 5 of 5!!”
Helpful Report
Posted 4 years ago
Daniel Y
Verified Buyer
“Just finished putting in the new glass this week, and after two years with a cracked window, it is wonderful improvement. The glass and gaskets were easy to install, and now it is a true enjoyment to look at.”
Helpful Report
Posted 4 years ago
Henry F
Verified Buyer
“Awesome helpful service. Prompt and Courteous. Glass direct from the source……..no middleman……..no trip to the shop…….quick turnaround……delivered to your home.”
Helpful Report
Posted 4 years ago
Jamie L
Verified Buyer
“Great experience throughout the whole process. Enjoying the wood stove once again Thanks, Jamie”
Helpful Report
Posted 4 years ago
John H
Verified Buyer
“Looks great very happy”
Helpful Report
Posted 5 years ago
Thomas T
Verified Buyer
“Awesome Service !”
Helpful Report
Posted 5 years ago
Larry G
Verified Buyer
“I had great customer service. My replacement glass was packed for the best possible protection it also arrived on time.”
Helpful Report
Posted 5 years ago
Todd V
Verified Buyer
“Amazing! This is what every online purchase should be like.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I bought glass for an old fisher insert. I talked to a real person on the phone when I called, not a computer. Very polite, friendly,helpful and knowledgeable. Glass was at my house in two days and fit perfectly.”
Helpful Report
Posted 5 years ago
Alberto G
Verified Buyer
“Got what i needed for my woodstove in a timely matter and affordable price”
Helpful Report
Posted 5 years ago
Aaron T
Verified Buyer
“When the glass on my woodstove broke I jumped online and not only were these guys easy to find, they had great prices and were able to work with my shipping needs. I called them a couple times for buying and installation advice, and they were friendly and super helpful.”
Helpful Report
Posted 5 years ago
Brad G
Verified Buyer
“Great customer service and they made sure I had the correct piece of glass with custom cuts for my wood burning stove. Would highly recommend to anyone.”
Helpful Report
Posted 5 years ago
Brett G
Verified Buyer
“Good price and very quick delivery. Would certainly use them again. They also answer the phone promptly to provide quality customer service and confirm the correct parts are being ordered”
Helpful Report
Posted 5 years ago
Robert G
Verified Buyer
“Having never purchased anything like this before. I was unaware of the price of these products, which was a shock. However, Woodstove gave me the ceramic glass at a better price than anyone else, and I'm very happy with the speed of delivery and quality. Also their customer service is top notch Thank you Bob”
Helpful Report
Posted 5 years ago
Patrick K
Verified Buyer
“Great and speedy service”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Fast shipping and perfect fit. The glass was even a little thicker than the original which should hold up better. Very happy with this purchase”
Helpful Report
Posted 5 years ago
Kyle W
Verified Buyer
“Love this company and really appreciate the quick shipping!”
Helpful Report
Posted 5 years ago
Total-Hearth.com is rated 4.8 based on 1,917 reviews
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