Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.81

4.8 Rating 1,996 Reviews

95 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,996 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 30th January 2026

Zach D

Total-Hearth.com 5 star review on 27th January 2026

Victor E

Total-Hearth.com 5 star review on 20th December 2025

Jessica P

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast friendly service. Will definitely use again in the future”

Helpful Report

Posted 5 years ago

“Glass was proper fit for my Jotul stove. Shipping was virtually overnight (with some added shipping charges). I was back in business here in Wisconsin during our latest deep freeze. Thanks for your quick tesponse!!!!”

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Posted 5 years ago

“Mike was very friendly and helpful and he had the exact glass I needed!”

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Posted 5 years ago

“Personable, personalized service! I ordered the wrong sized glass, and a new one was ordered without delay. I even got tech help to install it. I wish more companies were like this one.”

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Posted 5 years ago

“Really nice looking glass. Great service.”

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Posted 5 years ago

“We needed a specific size piece of glass for a side panel on an older wood stove. We received the item and special tape within a week. Easy for us to apply and works perfect. I highly recommend this company!”

Total-Hearth.com 5 star review on 22nd February 2021

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Posted 5 years ago

Thanks for the kind review! Your stove looks great!

Posted 5 years ago

“Fits as it should”

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Posted 5 years ago

“I cracked the glass on my Lopi 1220 wood stove. I ordered an OEM glass, It was in stock and the order shipped the next day. It arrived well packaged and ready to be installed. I did order the glass tape kit, but really when I too the old glass out a I realized that maybe the tape wasn’t what I needed on the glass. Tbh, I probably needed 25% of the tape, I mention this, because it’s great they have the “suggested tape” there when you check out, it migh not be exactly what your glass needs to install. Otherwise great, fast service. And oils definitely order again if I can’t source locally.”

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Posted 5 years ago

Great to hear ordering and installing the glass went well! We always love getting to see the glass in its new home.

Posted 5 years ago

“Quick shipment, good price, perfect, can't ask for more.”

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Posted 5 years ago

“Fast shipping and item fits perfectly.”

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Posted 5 years ago

“Very nice glass”

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Posted 5 years ago

“My new fireplace glass fit the space perfectly. My nephew installed it with ease. I love seeing the flame again, as the old glass had become distorted.”

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Posted 5 years ago

“I was very satisfied with the prompt service I received from Woodstove fireplace glass. The glass fit perfect and now I can enjoy a fire again.”

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Posted 5 years ago

“Outstanding knowledge only topped by better customer service”

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Posted 5 years ago

“It fits perfect and fast delivery Couldnot be happier with it”

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Posted 5 years ago

“Had to order new window for my Squire wood stove after mine broke. The fit is exact. So glad I found one so quickly. Fast shipping”

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Posted 5 years ago

“Got the glass in two days, installed, and the fire is now picture perfect. The staff was knowledge and helpful. They cut my glass to the dimensions that I requested and at no extra charge. Very pleased with their product and service.”

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Posted 5 years ago

“Simple and fast.”

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Posted 5 years ago

“I called the company to ask if the stove glass I wanted to buy would fit a slightly different stove model. They were helpful over the phone and answered my question. I ordered the part, and it arrived quickly and undamaged. We installed the stove door glass and could fire up our stove right before the 2-week cold spell hit Missouri. Very happy with the purchase and would recommend to others.”

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Posted 5 years ago

“Very quick and easy”

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Posted 5 years ago

Total-Hearth.com is rated 4.8 based on 1,996 reviews