Total-Hearth.com Reviews

Name: Total-Hearth.com
Address: 3429 Northwood Dr., Quincy, Illinois
Rating: 4.82

4.8 Rating 1,917 Reviews

96 %

of reviewers recommend Total-Hearth.com

4.8

Based on 1,917 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Total-Hearth.com:

Total Hearth is your expert in all things heat resistant glass. We have the largest catalog of wood, pellet, and coal stove glass and can custom cut ceramic glass to fit even the oldest antique stoves. Our goal is to work with every customer to find the perfect glass for their needs.

Visit Website

Phone:

(217) 223-0999

Email:

support@total-hearth.com

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Total-Hearth.com 5 star review on 20th December 2025

Jessica P

Total-Hearth.com 5 star review on 14th December 2025

Toni J

Total-Hearth.com 5 star review on 14th October 2025

Alcia A

Total-Hearth.com 5 star review on 9th October 2025

Laura H

227

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wood stove Fireplace Glass had everything we needed. The ordering was fast and efficient, and we were kept up-to-date on status from order to arrival. Awesome customer service!”

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Posted 4 years ago

“Perfect fit and looks wonderful. A better glass insert than what came new with my wood stove.”

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Posted 4 years ago

“Fits perfectly! We received the item very quickly too”

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Posted 4 years ago

“Prefect fit and fast delivery”

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Posted 4 years ago

“Very satisfied”

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Posted 4 years ago

“It was a painless order. Fast and direct. Expedited shipping is a bargain IMHO. The glass is a perfect replacement for my Englander stove. Works great-- its burning right now.”

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Posted 4 years ago

“They are very helpful in finding parts I needed.”

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Posted 4 years ago

“It's good.”

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Posted 4 years ago

“worked great”

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Posted 4 years ago

“Very happy with the service”

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Posted 4 years ago

“Glass fit perfectly. Thank you”

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Posted 4 years ago

“Perfect fit and great price compared to the competitors. Appreciated the quick shipping. Enjoying the fire through the new window!”

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Posted 4 years ago

“Kngh jjcf kjgfcfh jjjvy”

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Posted 4 years ago

“I guess it makes sense that if you live in Utah and need something for a wood stove you should go to Vermont Avenue somewhere in Illinois to find it. Lots of fireplaces between those three states. I could look for all this shit locally, but I probably wouldn’t find it. If someplace could get it, they’d probably special order it anyway. Probably from these guys, cuz they’re the best. You’re the best! :kissy face emoji: —dt”

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Posted 4 years ago

“Came promptly and was in great of condition. Well packaged also.”

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Posted 4 years ago

“Great company to do business with. There was a mistake on my order but they corrected it immediately and sent the correct glass along with a return label. Quick honest and dependable.”

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Posted 4 years ago

“Really nice replacement”

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Posted 4 years ago

“Arrived in time. Is what it says it is.”

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Posted 4 years ago

“Came fast and fit perfectly”

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Posted 4 years ago

“Everything was great, measurements were perfect, got here fast, seems to be good quality and the guy i got to talk on the phone with was very polite and helpful.”

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Posted 4 years ago

Total-Hearth.com is rated 4.8 based on 1,917 reviews