TouchBistro Reviews

Name: TouchBistro
Address: 1100 - 85 Richmond St W, Toronto ON., ,, Toronto, New York, Austin, Chicago, Vancouver, United Kingdom
Rating: 4.31

4.3 Rating 115 Reviews

86 %

of reviewers recommend TouchBistro

Company Reviews

Questions

Metrics

4.3

Based on 115 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email

Visit Website

Phone:

8553635252

Email:

sales@touchbistro.com

Location:

1100 - 85 Richmond St W, Toronto ON., ,
Toronto, New York, Austin, Chicago, Vancouver, United Kingdom
M5H 2C9

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the system, it is hard to get a hold of anyone when we really need them for issues”

Helpful Report

Posted 4 years ago

Thank you for your honest feedback. It's great to hear that you love the system. We always take note of customer feedback like yours, and are happy to say that we've hired and trained new support staff to help answer our customers faster. - AN @ TouchBistro

Posted 4 years ago

“I had to hound to get results. Keep coming up with new stuff but nothing works right, rendering you useless”

Helpful Report

Posted 4 years ago

Hi Joseph, Thank you for your honest review. We hear you on your feedback and if you experience any issues our Customer Care team would love to help you! Care contact: Monday - Friday, 8AM - 8PM EST 1-855-363-5252 ext 902. customercare@touchbistro.com - AN @ TouchBistro

Posted 4 years ago

“Have had a very good relationship in the past. This all changed when they shut our account off in the busiest week of the year with no notice. We were up to date on payments, so no reason - glitch from the year before which was created by TB and the account specialist decided to shut our service off as her remedy. They have since rectified but this should not have taken place to begin with. Not a great way to handle AR issues.”

Helpful Report

Posted 5 years ago

“So in truth we like you fine. But your referral to Reup for gift cards and loyalty has been a disaster.”

Helpful Report

Posted 5 years ago

“App crashes daily ..”

Helpful Report

Posted 5 years ago

Hi Hubert, Please reach out to our support team at +1 888-342-0131. They will be able to help troubleshoot the issues you are experiencing. Hope this helps! - Andrew

Posted 5 years ago

TouchBistro is rated 4.3 based on 115 reviews