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TouchBistro Reviews

4.3 Rating 115 Reviews

86 %

of reviewers recommend TouchBistro

Company Reviews

4.3

Based on 115 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email

Visit Website

Phone:

8553635252

Email:

sales@touchbistro.com

Location:

1100 - 85 Richmond St W, Toronto ON., ,
Toronto, New York, Austin, Chicago, Vancouver, United Kingdom
M5H 2C9

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We opened for our first season in 2018 and Touch Bistro was a huge asset. It was easy to train staff on the ipads which most have prior knowledge. The back-end reports are excellent and provide all information needed to make improvements, forecasting and sales analysis. I would recommend easier access to remote login features for management so we are able to make changes quicker and easier.”

Posted 4 years ago

Thank you so much for your kind words! - AN @ TouchBistro

Posted 4 years ago

“We love the amazing customer service! For the limited issues we have had in the last almost 3 years with TouchBistro, every one was addressed quickly and easily. Thank you!”

Posted 4 years ago

We love our customer service too! Glad we can help when needed - AN @ TouchBistro

Posted 4 years ago

“Touch Bistro does exactly what I need it to, intuitive and dependable.”

Posted 4 years ago

That's great to hear, Casey! - AN @ TouchBistro

Posted 4 years ago

“Touch bistro is the most user friendly, capable, and cost effective solution for small/medium sized restaurants and I would recommend it to anyone looking for an easy to use powerful pos system.”

Posted 4 years ago

Thank you so much, Alex! - AN @ TouchBistro

Posted 4 years ago

“Love Touch Bistro iPad POS!! Look stylish and a very friendly user!! It suite my restaurant business.”

Posted 4 years ago

Thank you, Dolly, that's so nice to hear! - AN @ TouchBistro

Posted 4 years ago

“We run a small Cafe & Donut shop with an ever changing menu. The ease of modifications and new item set up is great. All staff are quickly trained on this very intuitive system, with little difficulty. The numerous reports are fantastic....with the ability to customize most of them is is a big bonus. We would highly recommend TouchBistro for any small to medium sized business.”

Posted 4 years ago

Thank you, Larry! - AN @ TouchBistro

Posted 4 years ago

“Works harder than you do”

Posted 4 years ago

That's great to hear, Arron! - AN @ TouchBistro

Posted 4 years ago

“Our venue has been using TouchBistro for the past five years as our POS system. We have never had a serious problem with the software, even when asking a lot of it on a very busy night. New employees have been able to learn it quickly and find it intuitive and simple to navigate. Any issues have been worked through quickly with altheir very responsive customer service team.”

Posted 4 years ago

Thanks for your loyalty, Dawson! - AN @ TouchBistro

Posted 4 years ago

“Our Toronto Hapa Izakaya location was one of TouchBistro's earliest clients and it felt like we were growing together. When it came to replace our old Micros POS in Vancouver, it was a no-brainer to switch to TB. Not only has service and function been top notch, but I'm proud to support a company that started off in Canada.”

Posted 4 years ago

Thank you so much for your kind review and loyalty, Justin, we appreciate it! - AN @ TouchBistro

Posted 4 years ago

“Awsome, very easy to use, great support”

Posted 4 years ago

Thanks, Danny! - AN @ TouchBistro

Posted 4 years ago

“We've been using Touch Bistro for a while and it's actively improved on its interface and it's backend and using other POS systems have given us perspective. We are glad we made this choice.”

Posted 4 years ago

We are too, Rajan! - AN @ TouchBistro

Posted 4 years ago

“TouchBistro was so easy that even my 9 year old could use it. Making changes to the system was a breeze. The best feature has to be the reports that it generates. Taking orders and paying checks right at the table saves a lot of time and steps for the servers.”

Posted 4 years ago

We're glad to hear you are finding it easy to use, Bethany! - AN @ TouchBistro

Posted 4 years ago

“I have a table service restaurant within 90+ seats. I’ve used TouchBistro for over a year now. It is a very solid, easy-to-use, fast-to-learn POS that makes most tasks super easy: modifiers, happy hour pricing, splitting tickets, and best of all, handing guests an iPad for at-table credit card swiping. It’s great for clocking in and our, keeping tabs of credit card tips, and a host of charts and insights via the iPad as well as a website to review all your data. Integrations with 3rd party apps are also available for gift cards, staff scheduling, etc. Nonetheless, there are a few shortcomings that I hope are addressed in future updates. My biggest desire is to have additional security features, such as administrator access and varying levels of allowing staff to access restricted areas. As it stands currently, even nightly close out requires admin access to perform. Same with adding or removing men7 items or making other changes. There is only one admin access and any staff that needs to change or close the day has the keys to the kingdom, even time records, rates of pay, etc. This is a serious drawback. After extensively comparing TouchBistro to other POSes, I found TB to offer a great software for a reasonable price. Customer service is also outstanding.”

Posted 4 years ago

Thank you for your detailed and honest review, Roland! We hear you on the feedback and have made note of it. - AN @ TouchBistro

Posted 4 years ago

“best pos for coffee shop”

Posted 4 years ago

Thanks, Daniel! - AN @ TouchBistro

Posted 4 years ago

“Without a doubt the most intuitive and easy system I’ve ever dealt with - so much so we’re now running it in our second venue. Analytics are superb and custom reporting is easy. Support, in the rare instances needed, has been super quick and in a critical live environment such as our, that’s invaluable.”

Posted 4 years ago

Thank you so much, Gary! - AN @ TouchBistro

Posted 4 years ago

“Top notch POS with terrific support. It’s easy to learn and use. No complaints to date.”

Posted 4 years ago

Thank you! - AN @ TouchBistro

Posted 4 years ago

“TouchBistro is exactly what I need for running hospitality classes. The students use software that they might also use in the real-world. It is not overly complicated either. Initial implementation was very painless too. Finally, the price is definitely reasonable. Overall, I'm completely happy with TouchBistro.”

Posted 4 years ago

Thank you so much for your kind feedback, Chuck! - AN @ TouchBistro

Posted 4 years ago

“user friendly software. Easy to learn and operate. Best customer service.”

Posted 4 years ago

Thank you for the kind review! We're happy to hear you are enjoying TouchBistro Best, AN

Posted 4 years ago

“I have used Touch Bistro for a year now in my coffee shop. I recommend it without reservation. It is easy to use and the customer support fantastic.”

Posted 4 years ago

Thank you for your kind words, Frankie! -AN

Posted 4 years ago

“Overall I love Touchbistro. There are a couple of features I'd like to see in the future but after using TB for years in the restaurant and features always being added I'm certain they will be implemented in the future. Overall very happy with this POS system.”

Posted 4 years ago

Hi Callie, We're happy to hear you're enjoying TouchBistro. We love hearing feedback from our customers and make note of every feature request to consider adding in the future. If you have specific feature requests please feel free to reach out and we will take note. - AN

Posted 4 years ago

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TouchBistro is rated 4.3 based on 115 reviews