Tower Reviews

4.2 Rating 5,757 Reviews

79 %

of reviewers recommend Tower

4.2

Based on 5,757 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Does Tower deliver on time?

Helpful Report

(2 months ago)

Greater than 73% of reviewers feedback is Tower normally delivers on time.

Helpful Report

(2 months ago)

61.84%

Industry Average

“ Excellent all round service.very quick delivery. great value for money, its a nice kettle.boils quickly and quietly.pours well. highly recommend ”

- Anonymous

Tower Reviews

Delivery - Average