UPS i-parcel Customer Support Reviews

1.0 Rating 12 Reviews
0 %
of reviewers recommend UPS i-parcel Customer Support
1.0
Based on 12 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email

Write Your review

Tell us how UPS i-parcel Customer Support made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
What a load of rubbish unable to speak to a human and also unable to track my order
Helpful Report
Posted 9 months ago
Worst service & worst customer service, no body response not well
Helpful Report
Posted 3 years ago
Very bad service AVOID THEM LIKE AVOIDING FIRE.
Helpful Report
Posted 3 years ago
I had ordered this disk from Amazon, and basically it was getting shipped by ups I-parcel. I-parcel IS DISGUSTING. The only update I got from there was that my package was In transit. I ordered December 6 2020 and it’s January 12 2021 and the package is not here. I send them an email, which they replied with an auto generated email and put a link that got me to a form about my information and what my problem was. I have send that message two days now and no response. Probably getting a refund tomorrow. Never again.
Helpful Report
Posted 3 years ago
I must say, the support of i-parcel is just horrible, no one to contact with, they have 'contact-us' through there site but I have no idea how to follow the ticket number, and they keep sending me empty mails response. Any way, I ordered a package from Amazon, I parcel was the delivery company, after few days I got email to confirm address (what is this? confirm address?!) I confirmed the address and my "full name", and i never got the package, 25 days the package at the same status.... no one helps u
Helpful Report
Posted 3 years ago
I-parcel is the worst shipping company I've ever dealt with. They're absolutely useless with no one answering emails or calls. Terrible. I still haven't see any updates on my order 21060856250880US and nobody is helping. It's very frustrating.
Helpful Report
Posted 3 years ago
I-parcel is the worst shipping company I've ever dealt with. They're absolutely useless with no one answering emails or calls. Terrible. I still haven't see any updates on my order 21060856250880US and nobody is helping 0/5. It's very stressful.
Helpful Report
Posted 3 years ago
DORO / UPS Scam - Non-delivery Of Paid For Phone One of the riskier items to entrust to a courier is a mobile phone. A recent Channel 4 expose even showed how a firm called Hermes / MyHermes removes address labels from incoming parcels and immediately send these to auctions. Some months ago I ordered online a replacement phone from Doro. They immediately took my payment - as companies always do. The phone was then dispatched from Germany (FGS) by UPS. I looked up UPS on Trustpilot, Facebook, and other social media sites - and there were so many negative reports I thought it'd be a miracle if my phone gets delivered. And so it seems there was a problem. No delivery to my address. Where was my phone? Doro customer service refused to help saying that tracking showed it had been 'delivered.' Yeah - to a UPS 'Access Point' (whatever that is) - and that I could collect it from there. Bloody cheek. But being elderly I am in deep lockdown and not allowed out, esp. not to wander the streets looking for a depot. If I get the virus I die. I am in 24/7. Why was it not being delivered to my address? So what was going on? Driver in a strop or theft? Now the contract to deliver the phone was between Doro and UPS - so why was I having to work hard to extract the phone from the tentacles of UPS? Resolver was next - they have UPS on there, but not Doro. And Doro still has my money. And I still do not have my phone. Appalling companies - both of them. === Update - re: undelivered Doro phone - UK. Still no delivery. UPS tracking says that they have dumped aka 'delivered' my item miles away at some Access Point depot - whatever that is - in Feltham (FGS). Since I'm in 24/7 lockdown and being elderly I cannot wander the streets of Feltham looking for a UPS depot, and certainly cannot catch a bus anywhere. If I catch the virus I die. The UPS driver is obviously in a strop or cannot be arsed to deliver. Effectively he/she has stolen it. So I'm pounds out of pocket. And Doro wont help because they say I've received it - tracking says 'delivered.' Yeah - but not to me. ===
Helpful Report
Posted 3 years ago
No answer from i parcel over the last few days. Two parcels already 2 weeks late. Nobody to complain to. I wouldn’t use this service only I ordered goods and the seller used them
Helpful Report
Posted 4 years ago
The UPS customer service representative hung up the phone on me when I was making a enquire to where my parcel was and why it had not been delivered to my address. Also it is almost inpossable to speak to a human being. If I could give a zero for the review I would. I hope that I never have to use UPS again, they are even worse than Yodel
Helpful Report
Posted 4 years ago
Unbelievably bad. Tried to query about botched delivery. Trying to contact a customer service agent is a mystery to me. Even navigating through the parent UPS company no joy. What is Amazon thinking when it bought this company?
Helpful Report
Posted 4 years ago
Called customer service regarding poor standard delivery,they didn’t even call back ,hope never to have anything delivered by ups,
Helpful Report
Posted 5 years ago
UPS i-parcel Customer Support is rated 1.0 based on 12 reviews