Trade Counter Direct Reviews

Name: Trade Counter Direct
Rating: 4.59

4.6 Rating 640 Reviews

90 %

of reviewers recommend Trade Counter Direct

4.6

Based on 640 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Trade Counter Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trade Counter Direct 5 star review on 8th November 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“not sure how but I ended up with 6mm allen keys when I wanted 1.25mm ones (probably my fault). The good thing is that they are cheap, so I can't be bothered trying out the returns procedure.”

Helpful Report

Posted 6 years ago

Hi Neil, I'm so sorry that you have received the wrong product. You did indeed order the 6mm accidentally, however we will, as a goodwill gesture, send you the 1.5mm free of charge (we don't have a 1.25mm in stock). Unfortunately we only have 2 of the 1.5mm available so if this is OK then please just give the customer service team a call on 01803 666630, they have been briefed of your requirements and they will organise that for you once you call. Kindest regards, The TCD Team.

Posted 6 years ago

Trade Counter Direct is rated 4.6 based on 640 reviews