Trade Counter Direct Reviews

Name: Trade Counter Direct
Rating: 4.61

4.6 Rating 638 Reviews

90 %

of reviewers recommend Trade Counter Direct

4.6

Based on 638 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Trade Counter Direct 5 star review on 8th November 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“not sure how but I ended up with 6mm allen keys when I wanted 1.25mm ones (probably my fault). The good thing is that they are cheap, so I can't be bothered trying out the returns procedure.”

Helpful Report

Posted 5 years ago

Hi Neil, I'm so sorry that you have received the wrong product. You did indeed order the 6mm accidentally, however we will, as a goodwill gesture, send you the 1.5mm free of charge (we don't have a 1.25mm in stock). Unfortunately we only have 2 of the 1.5mm available so if this is OK then please just give the customer service team a call on 01803 666630, they have been briefed of your requirements and they will organise that for you once you call. Kindest regards, The TCD Team.

Posted 5 years ago

Trade Counter Direct is rated 4.6 based on 638 reviews