Trade Counter Direct Reviews

Name: Trade Counter Direct
Rating: 4.61

4.6 Rating 638 Reviews

90 %

of reviewers recommend Trade Counter Direct

4.6

Based on 638 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Trade Counter Direct 5 star review on 8th November 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My pressure washer lance jammed meaning I couldn't use attachments. Linda and Charlotte at customer services sorted things out quickly, sending replacement parts. They were cheerful and courteous. Very impressed”

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Posted 2 years ago

“I ordered a Stanley FatMax Tool Box at a great price....cheaper than other websites it arrived when they said it would which was great service to start with. Unfortunately upon opening the packaging the box was damaged. I emailed and got an immediate confirmation response they would investigate. I sent photos of the damage and got another same day response that they would replace the box and arrange collection of the damaged one. Day 2 I got confirmations from both Trade Counter and their courier DPD of the dates and timing for both the replacement delivery and the faulty item collection. Everything resolved to my complete satisfaction within 2 days. I would also add I dealt exclusively with Linda at Trade Counter throughout who was absolutely fantastic....very professional, effective and clearly great at her job....Trade Counter should be very proud to have such an employee.”

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Posted 2 years ago

“Very good range of products and quick delivery”

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Posted 4 years ago

“Arrived as sold.”

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Posted 4 years ago

“Genuinely incredible, top class service! I got my tools in perfect condition and in great time. Especially impressed by the fact that my order was treated as "business as usual" during the current pandemic. Five Star!”

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Posted 4 years ago

“Very efficient to deal and have good selection of good quality tool would and and will always recommend trade counter direct”

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Posted 4 years ago

“Added a circular saw to my Milwaukee collection. Excellent service.”

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Posted 4 years ago

“Another a quick and reliable service from TCD, always have what I need in stock, competitive prices.”

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Posted 4 years ago

“Great price . Ordered wednesday night delivery friday morning cant beat that excellent service .thanks”

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Posted 4 years ago

“Excellent service prompt delivery would buy again.”

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Posted 4 years ago

“I purchased a Milwaukee impact gun, great product, great price, fast delivery. Would recommend”

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Posted 4 years ago

“Great service! Price of the goods compare to other sellers is a lot cheaper. I would use TCD again and recommended for all !!!”

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Posted 4 years ago

“Thanks for quick delivery & very happy with the service & product. Use you again thanks”

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Posted 4 years ago

“Great deal beat everyone else on price quick delivery hassle free Thanks again Mark”

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Posted 4 years ago

“Great Quality tool, delivery fast and a good price !!!”

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Posted 4 years ago

“The chisels were as expected, excellent quality, delivered very quickly, the box was broken but probably broken in transit. No problems”

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Posted 4 years ago

“Got the parts etc I needed quick and efficiently. Need to say no more”

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Posted 4 years ago

“Good prices, good service. Will definitely use again.”

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Posted 4 years ago

“As previously, good to deal with, good product and speedy delivery - all at a good price”

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Posted 4 years ago

“Ordered the item it came quick it was the correct item in good condition what more could you want,would not hesitate to use these guys again”

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Posted 4 years ago

Trade Counter Direct is rated 4.6 based on 638 reviews