Trade Counter Direct Reviews

Name: Trade Counter Direct
Rating: 4.56

4.6 Rating 646 Reviews

89 %

of reviewers recommend Trade Counter Direct

4.6

Based on 646 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Trade Counter Direct 1 star review on 21st December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great people Great prices Used before and will use again”

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Posted 5 years ago

“Company is very good however account info online account very 'jittery' ?tells you your purchase hasn't happened. ! all other service v good”

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Posted 6 years ago

“Efficient delivery and exactly what was ordered”

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Posted 6 years ago

“Prompt delivery service.”

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Posted 6 years ago

“Orders always arrive very quickly and well packaged.”

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Posted 6 years ago

“Good service, my order arriver promptly, the tools were good quality and up to the job.”

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Posted 6 years ago

“Very good range to choose from for the product I required. Online ordering process very straightforward and good choice of delivery options. Very satisfied with the service they provided.”

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Posted 6 years ago

“Top company to deal with. Everything is so easy to do”

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Posted 6 years ago

“Good sale and delivery”

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Posted 6 years ago

“Perfect part for what was needed Good fast delivery.”

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Posted 6 years ago

“delivered on time”

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Posted 6 years ago

“Good website, easy to order. Slight issue with delay in item, Scott was very helpful. Would use Trade Counter Direct again”

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Posted 6 years ago

“the item seems very good despite being "onekey" as i thought I ordered a straightforward impact wrench less onekey but I must have got it wrong.However the service was satisfactory and swift.”

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Posted 6 years ago

“Everything went smoothly and all on time. Thankyou!”

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Posted 6 years ago

“Delivery was good all the products are present only issue is the box was damaged apart from that a good service”

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Posted 6 years ago

“Very difficult ordering as the website was not compatible with apple Ipad. Had to use an ordinary PC to be able to login. Once that was done all very good.”

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Posted 6 years ago

“Scott was very helpful with my recent purchase. I would recommend your company.”

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Posted 6 years ago

“Ordered the multi volt impact driver from hitachi/hikoki & and type two case. I received a plastic insert which didn't match the impact. Upon receiving the driver already had a number of scuff marks out of the box. Not ideal. TCD customer service did contact me about the matter and apologised, which I'm thankful for. Good prices, hopefully in the future they will stock the correct tool case inserts for their hikoki products.”

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Posted 6 years ago

“Cheap but woyld be better if you had click and collect to save on postage costs”

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Posted 6 years ago

“Very fast right product delivered on time”

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Posted 6 years ago

Trade Counter Direct is rated 4.6 based on 646 reviews