Trade Counter Direct Reviews

Name: Trade Counter Direct
Rating: 4.54

4.5 Rating 650 Reviews

88 %

of reviewers recommend Trade Counter Direct

4.5

Based on 650 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Trade Counter Direct 1 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I am a new customer to Trade Counter Direct their response to my order and their delivery time were both very good.”

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Posted 7 years ago

“Very good would have been better with a pouch to put it in”

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Posted 7 years ago

“Good to use”

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Posted 7 years ago

“The service from TCD was good. The only reason for the 4 stars and not five was that the instruction manual was missing and although I was promised one in the post the next day I am still waiting for it to arrive. (I ended up downloading a PDF version online).”

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Posted 7 years ago

“Initial problem with order, but staff could not be more helpful and sorted problem very quickly.Would use TCD again.”

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Posted 7 years ago

“Excellent product, good service and very communicative courier! Only complaint was that I paid extra for Saturday delivery. Website referes to an AM delivery on Saturday, however my goods arrived at 4pm in the afternoon. Not the end of the world, only a question of setting expectations. Don't advertize as premuim Sat AM delivery prodcut when it is not Many thanks Gary W”

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Posted 7 years ago

“Good price for what you are getting”

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Posted 7 years ago

“Very happy as arrived in good time and very good quality”

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Posted 7 years ago

“Thanks for your prompt service..”

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Posted 7 years ago

“Good speedy service”

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Posted 7 years ago

“All of the order could have come together”

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Posted 7 years ago

“Very good”

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Posted 7 years ago

“Prompt service and a quality item. Unfortunately the website does not let you log into your account for some strange reason!”

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Posted 7 years ago

“No fuss, job done. Delivery arrived in good condition and on time.”

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Posted 7 years ago

“Every effort was made by TCD`s staff to obtain and supply the item required. As customer service lines were all busy, a receptionist left her post and very kindly sorted out a query I had. I`m very impressed, thank you.”

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Posted 7 years ago

“best priced pipe-slices on the web”

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Posted 7 years ago

“The prices are good and the product are excellent . As for there communication they are not very forthcoming. Instead of just saying they are waiting for a item to come into stock , they don’t make contact at all . Other than this they are good to deal with .”

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Posted 7 years ago

“Received delivery on time and good condition.”

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Posted 7 years ago

“Ok”

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Posted 7 years ago

“Very quick turnaround, cheapest online that i found. Very helpful resolving any issues made by themself. Would reccomend.”

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Posted 7 years ago

Trade Counter Direct is rated 4.5 based on 650 reviews