Trade Counter Direct Reviews

Name: Trade Counter Direct
Rating: 4.56

4.6 Rating 646 Reviews

89 %

of reviewers recommend Trade Counter Direct

4.6

Based on 646 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Trade Counter Direct 1 star review on 21st December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a few problems with some of the out of stock items which were quickly resolved thanks to Pete and Scott, in particular Pete. Kind Regards Steve.”

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Posted 7 years ago

“Tremendous service and super fast delivery. Item was offered on 3 to 5 day delivery but arrived the very next morning after placing the order. Thanks so much TCD”

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Posted 7 years ago

“Fast delivery and with a rough delivery time guide, great product, thanks!”

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Posted 7 years ago

“Easy to order, delivery on time, satisfied customer”

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Posted 7 years ago

“Great company. Great product at a good price and amazing delivery”

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Posted 7 years ago

“Excellent service and product”

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Posted 7 years ago

“Good product ( Manthorpe tile access panel) at a very competitive price and delivered on time. Thanks.”

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Posted 7 years ago

“Speedy reply when emailing and super fast delivery! Highly recommend”

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Posted 7 years ago

“The price was good, the delivery was quick, free and well-packaged. Nothing to complain about at all.”

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Posted 7 years ago

“First time using TCD and a godd experience. Simple to order through the website - at competitive prices. kept updated when item due to arrive and it did. Will definitely use again.”

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Posted 7 years ago

“Fantastic service fantastic thanks”

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Posted 7 years ago

“Prompt delivery, goods delivered undamaged. Cant really ask for more. Thanks”

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Posted 7 years ago

“Great price and next day delivery, can't ask for anymore. Buy with confidence.”

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Posted 7 years ago

“Professional!”

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Posted 7 years ago

“After an initial delay in receiving my order we were sent out a duplicate by next day delivery. Great service considering it seems to have been a delay by the delivery service themselves. Good value products received”

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Posted 7 years ago

“Ordered on a Monday morning and turned up the following morning! Perfect! The new packout kit is amazing! Thanks!”

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Posted 7 years ago

“Fast Delivery and customer service”

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Posted 7 years ago

“Amazing service - had to telephone to make an enquiry - customer service were so pleasant and efficient. Goods arrived next day quickly - thanks for excellent service.”

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Posted 7 years ago

“I was looking for a quality blow torch and all the reviews pointed towards Rothenberger. After searching the Internet for the model I was looking for I came across TDC who had the best price for it, I placed my order which was hassle free and delivered really quickly. I will definitely use them again.”

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Posted 7 years ago

“They sent order very quickly!”

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Posted 7 years ago

Trade Counter Direct is rated 4.6 based on 646 reviews