Trapstar London Reviews

Name: Trapstar London
Rating: 1.39

1.4 Rating 109 Reviews

10 %

of reviewers recommend Trapstar London

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Metrics

1.4

Based on 109 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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Trapstar London 1 star review on 8th December 2023

Anonymous

Trapstar London 1 star review on 22nd February 2022

Louis Oats

Trapstar London 1 star review on 18th February 2022

MarkyMark

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“stfu its fine”

Helpful Report

Posted 4 months ago

“Ordered several times and never had a problem, Just brought the newest coat (Shooters puffer) and I love it. Can wear it with everything and everywhere. Definitely looking forward to making more purchases”

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Posted 1 year ago

“Excellent customer services”

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Posted 1 year ago

“Absolutely fantastic customer service I had not read the delivery schedule correctly and my original order was on a pre-order my fault !!! Aziza went above and beyond to find me a suitable replacement to avoid a delay as had ordered as a birthday gift. she was brilliant and kept me informed at all times, Would most definitely order from them again”

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Posted 1 year ago

“Ordered a jacket on pre order. Was worried when I checked this site after I had paid, obviously a bit of a wait with the pre orders, but they did advise accurate time scale in email when I queried how long the pre order would take to despatch, but have been totally happy with the service, email updates sent along the way and they always answered my emails, puffer jacket arrived today, the day after the despatch email. Delivered by dpd, excellent quality and a happy teenage boy in the house! Thank you!”

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Posted 1 year ago

“Don't listen to the reviews you see. Anyone that had a good experience at Trapstar wouldn't leave a review. There's definitely more people that approve of Trapstar and have had good experiences than the people doing reviews, its just the demographic of people Trapstar have don't do reviews after buying something. Don't let the bad reviews put you off. I've been ordering from Trapstar since 2016 and have never had any problems, neither have my friends. I've never heard of anyone that I know having a bad experience with them its rare. The picture I attached is of a order I made on the 26th of November. It said 9-12 working days and its literally coming in 7. Don't believe the hate”

Trapstar London 5 star review on 8th December 2021

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Posted 2 years ago

“I ordered a t-shirt on Friday 29 October 2021 after the 12 pm drop and this afternoon 31 October 2021 it was delivered.”

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Posted 2 years ago

“I have ordered from Trapstar many times over the years for my son. I have just read the negative reviews here and I was very surprised. I have always found Trapstar professional and efficient. Over all the time I have ordered from them, only once has there been a blip...I ordered two masks and received one...rang them and the very polite, helpful chap that answered the phone, apologised and swiftly sent out the second mask. All very easy. The products are of lovely quality and wash well. Will definitely order from them again”

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Posted 2 years ago

“Very easy”

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Posted 6 years ago

Trapstar London is rated 1.4 based on 109 reviews