“Ordered several times and never had a problem, Just brought the newest coat (Shooters puffer) and I love it. Can wear it with everything and everywhere. Definitely looking forward to making more purchases”
“Absolutely fantastic customer service I had not read the delivery schedule correctly and my original order was on a pre-order my fault !!! Aziza went above and beyond to find me a suitable replacement to avoid a delay as had ordered as a birthday gift. she was brilliant and kept me informed at all times, Would most definitely order from them again”
“Ordered a jacket on pre order. Was worried when I checked this site after I had paid, obviously a bit of a wait with the pre orders, but they did advise accurate time scale in email when I queried how long the pre order would take to despatch, but have been totally happy with the service, email updates sent along the way and they always answered my emails, puffer jacket arrived today, the day after the despatch email. Delivered by dpd, excellent quality and a happy teenage boy in the house! Thank you!”
“Don't listen to the reviews you see. Anyone that had a good experience at Trapstar wouldn't leave a review. There's definitely more people that approve of Trapstar and have had good experiences than the people doing reviews, its just the demographic of people Trapstar have don't do reviews after buying something. Don't let the bad reviews put you off. I've been ordering from Trapstar since 2016 and have never had any problems, neither have my friends. I've never heard of anyone that I know having a bad experience with them its rare. The picture I attached is of a order I made on the 26th of November. It said 9-12 working days and its literally coming in 7. Don't believe the hate”
“I have ordered from Trapstar many times over the years for my son. I have just read the negative reviews here and I was very surprised. I have always found Trapstar professional and efficient. Over all the time I have ordered from them, only once has there been a blip...I ordered two masks and received one...rang them and the very polite, helpful chap that answered the phone, apologised and swiftly sent out the second mask. All very easy. The products are of lovely quality and wash well. Will definitely order from them again”
