Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,785 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,785 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very enjoyable stay, nice and quiet and clean.”

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Posted 2 years ago

“Beautiful clean spacious and bright rooms. Fantastic Staff. Good location”

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Posted 2 years ago

“this is the six-year we have stayed at Great Dunmow Travel Lodge the staff are so helpful and pleasant that we always go back to this Travel Lodge”

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Posted 2 years ago

“Room was clean, airy and the lady on the reception was lovely . Just missing a hairdryer in the room”

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Posted 2 years ago

“Nice lady on reception”

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Posted 2 years ago

“Web site allowed us to choose the best Travelodge for the area and was straightforward to use”

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Posted 2 years ago

“Very good hotel.”

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Posted 2 years ago

“Very user friendly,quick and safe. Well laid out.Good price and choices. All done on line.”

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Posted 2 years ago

“Welcoming staff , clean room with fan and iron and ironing board . Quiet . Bed is really comfortable and bathroom functional and clean . Love the manager she always gives me the same room each week as I travel for business”

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Posted 2 years ago

“Looks real value for money”

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Posted 2 years ago

“Easy to find location and rooms wanted. Easy booking process and all charges up front”

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Posted 2 years ago

“Straight forward and easy book”

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Posted 2 years ago

“Good reception nice guy behind reception desk”

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Posted 2 years ago

“Quick and easy booking site, convenient location”

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Posted 2 years ago

“Great for booking”

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Posted 2 years ago

“It was easy and straight forward to book a room with Travelodge”

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Posted 2 years ago

“The booking process is straight forward easy to use”

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Posted 2 years ago

“Was quick and easy to find the dates I wanted and easy to book my room .”

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Posted 2 years ago

“Very clean and facilities are very good. So convenient when flying from Leeds Bradford Airport and within walking distance from the local pub if you fancy a drink and something to eat. Would recommend 👍”

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Posted 2 years ago

“It is approximately 12 months since I last used Travellodge and I have found it just a simple to book as previously and I hope that the service will be as good as always, especially at the age of 84.”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,785 reviews