Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,785 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,785 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website. Great value rooms, with good availability.”

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Posted 2 years ago

“Easy booking process as usual. Good information on the website for our choice of Travelodge. Always exceptional service by the location teams.”

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Posted 2 years ago

“Newcastle Quayside, great hotel & location, friendly helpful staff.”

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Posted 2 years ago

“Looking for a 1 night stay and impressed with the price. Easy to sign up and then book and the great explanation of the car parking at that certain one.”

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Posted 2 years ago

“Very easy to book on line. Good pictures of room. Very good price.”

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Posted 2 years ago

“No complaints at all. Staff very friendly and helpful.”

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Posted 2 years ago

“Would have been easier to book one night for the departure from Holyhead & the return all in one go as apposed to two separate bookings”

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Posted 2 years ago

“All ways a good night sleep and we do love the river views”

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Posted 2 years ago

“Very easy to book.”

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Posted 2 years ago

“Excellent service and accommodating staff”

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Posted 2 years ago

“Easy concise process for booking. No problems!”

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Posted 2 years ago

“Easy and simple process.”

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Posted 2 years ago

“The online booking experience was quick and efficient and informative.”

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Posted 2 years ago

“Staff are very kind,helpful and accommodating. They are always there when you need one”

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Posted 2 years ago

“It would be very helpful if parking was available on-site, even if there was a charge for it.”

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Posted 2 years ago

“East to use website. Full of all details I required. Excellent price.”

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Posted 2 years ago

“We have stopped at this Travelodge in several occasions, we are looking forward to seeing the referbushiment which has been done. This is local to where we wish to be”

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Posted 2 years ago

“Booked online, quick and easy, plenty of good information online, first stay with Travelodge really looking forward to it”

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Posted 2 years ago

“They offer great hotels all over the Uk at competitive prices”

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Posted 2 years ago

“Web site easy to use and very easy to make my booking”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,785 reviews