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Travelodge UK Reviews

4.3 Rating 9,777 Reviews
82 %
of reviewers recommend Travelodge UK
Company Reviews Questions Metrics
4.3
Based on 9,777 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Travelodge UK Reviews
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Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Quickly booked but struggled a bit because the person i spoke to had quite a strong accent.”
Helpful Report
Posted 2 years ago
Christopher Wise
Verified Buyer
“Very easy to find and book. Only comment is that it is not immediately clear that when your card details are held there is no more information required and I began to give details of my card again. Perhaps a' Continue ' button immediately after the saved card or an alternative then given to insert details of new card.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Easy website to navigate.”
Helpful Report
Posted 2 years ago
Niven;Fraser
Verified Buyer
“Depends on what Travelodge hotel you stay in. Over the years I’ve stayed in many hotels and have been happy with the experience of staying in some. Other Travelodge hotels are so bad I’ll never stay at them again. Some staff are fully committed to their guests, some staff couldn’t care less and more interested on being on their phones.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Very comfortable, good value for money. Object to having to pay to phone hotel with queries!”
Helpful Report
Posted 2 years ago
Brian Myers
Verified Buyer
“Greeted with a smile from Chloe, a clean room with a cracking shower all at a reasonable price”
Helpful Report
Posted 2 years ago
Paul Potts
Verified Buyer
“Easy to use apart from not being able to book children’s dinner”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I enjoyed it”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Was good ,clean,check out 12pm perfect time 3 star Hotel”
Helpful Report
Posted 2 years ago
Mitchell
Verified Buyer
“Convenient place to stop over for travelling up or down scotland.”
Helpful Report
Posted 2 years ago
Robinson
Verified Buyer
“Quick and easy looking forward to my stay”
Helpful Report
Posted 2 years ago
Frank Chesworth
Verified Buyer
“I'm sure it could be made more user friendly but I managed to negotiate thru to make a booking”
Helpful Report
Posted 2 years ago
Carol Mason
Verified Buyer
“Great value for money”
Helpful Report
Posted 2 years ago
Paul Maynock
Verified Buyer
“Great web page but ..could not pay with capital one card three attempts each one rejected by travel lodge..yet accepted with other card ...”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Paid for 24 hour WiFi - Free 30 mins would have been sufficient, but booking page did not make it clear this was an option. Please make it clearer!”
Helpful Report
Posted 2 years ago
Hughes
Verified Buyer
“Website reservation was very good along with all information. We worry about contract carparking as we've fallen foul of it a couple of times. It is a shame that WiFi isn't free. We are looking forward to the trip.”
Helpful Report
Posted 2 years ago
Mark Vickers
Verified Buyer
“Very easy to book with and very good prices for rooms too”
Helpful Report
Posted 2 years ago
Dave Lucas
Verified Buyer
“Always find it easy to book online”
Helpful Report
Posted 2 years ago
Brown
Verified Buyer
“Easy to navigate. Booking easy. Unfortunately there is nothing on the website or app to tell you that you can take your bicycles inside. As we are on a cycling holiday it’s important for us to know there is somewhere safe to store our bikes.”
Helpful Report
Posted 2 years ago
Wai Ping Philip Lau
Verified Buyer
“i booked via the website, simple and straight-forward, easy to use”
Helpful Report
Posted 2 years ago
Travelodge UK is rated 4.3 based on 9,777 reviews
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