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Travelodge UK Reviews

4.3 Rating 9,777 Reviews
82 %
of reviewers recommend Travelodge UK
Company Reviews Questions Metrics
4.3
Based on 9,777 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Travelodge UK Reviews
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Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Lynette Hall
Verified Buyer
“Everything is close by but the traffic noise is constant”
Helpful Report
Posted 2 years ago
Martyn Mongon
Verified Buyer
“Easy to follow except wifi, we are there 2 nights took me a while to work out how to increase Wi-Fi purchase from 24 hours to 48”
Helpful Report
Posted 2 years ago
Janette Potter
Verified Buyer
“Really nice guy on Reception who checked us in. Was friendly and helpful. Room is fairly basic, as expected, but unfortunately on the night we stayed it was very warm and humid so the room was stifling and the small fan whirring away made for an uncomfortable nights sleep. I would stay again, but not during hot weather.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“This hotel is a good location for where I want to go and I will be able to get about easily”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Aware the lifts were out of action when we booked. Room good size & had 2 chairs - a bonus! A little dated & not as clean as we would expect. A little over priced but it served its purpose. Good selection at breakfast but would have liked the bacon cooked a bit more, loved the sausages!”
Helpful Report
Posted 2 years ago
Platts
Verified Buyer
“All ok wait and see after our visit”
Helpful Report
Posted 2 years ago
Leake
Verified Buyer
“The room, on the top floor, was quiet. There were stains on the duvet cover which should have been seen and removed. Better next time?”
Helpful Report
Posted 2 years ago
John Ingham
Verified Buyer
“,..............”
Helpful Report
Posted 2 years ago
Catherine Jones
Verified Buyer
“Easy to book through the online booking system.”
Helpful Report
Posted 2 years ago
Mark Watson
Verified Buyer
“Great location, clean ,with friendly staff.”
Helpful Report
Posted 2 years ago
Anthony Peckham
Verified Buyer
“Booking was hassle free, more than can be said for travel.com. Who messed up my original booking.”
Helpful Report
Posted 2 years ago
Mel Edwards
Verified Buyer
“Would have given 5/5, but prices went up last weekend as I was in the process of booking (by £10/night). Fortunately, I could wait until this week to book. I use Travelodge quite often as I find them competative.”
Helpful Report
Posted 2 years ago
Rowe
Verified Buyer
“I found that the online experience of booking Travelodge was quite straightforward and the website reasonably comprehensive. The 2 things which I feel could be improved are a direct link to the Trustpilot reviews advertised for each one (the rating is given, but there is not a direct link to see them - I had to go direct to Trustpilot). Also, the level of information about parking is not comprehensive enough.The 24 hour rate is given, but it doesn't say what happens if you leave the car park and. then return later in the day (I assume most people will want to do this). I had to call the Travelodge directly to ask these questions. Parking is a fairly major factor in deciding where to stay.”
Helpful Report
Posted 2 years ago
Richards
Verified Buyer
“Good locations but the prices could be more consistent.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“The website is easy to use gives you various options for different places to stay in your desired destination”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Booking process is quick and easy, especially if you have an account set up. Add ons and optional charges are clearly explained. Lose a star because the use of discount codes is problematic and doesn't always work first time/ lots of restrictive conditions.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Not stayed yet”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Room was basic but done the job intended, bathroom not as clean as would liked around shower area mould build up around bath sealant and run marks probably from cleaning materials down inside of bath , not as clean as your competitors this time . Guidance for breakfast not 100% clear to as it’s 1st Time stay in this particular hotel , although the welcome was good at reception”
Helpful Report
Posted 2 years ago
Andy Smith
Verified Buyer
“Convenient for stations. No plug in bath and when KI asked for one I was given one that didn't fit!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Would like to be able to put in special requests.. although appreciate that these might not be fulfilled. No one answers the phone if you dial the number given on the booking form at your chosen hotel.”
Helpful Report
Posted 2 years ago
Travelodge UK is rated 4.3 based on 9,777 reviews
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