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Travelodge UK Reviews

4.3 Rating 9,777 Reviews
82 %
of reviewers recommend Travelodge UK
Company Reviews Questions Metrics
4.3
Based on 9,777 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Travelodge UK Reviews
Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“It was quite easy to book and the price is favourable compared with other places to stay nearby. We cannot comment further until after our stay.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Due to us booking our original hotel in the wrong area of London, we had to cancel it and book the one in Vauxhall. Dissapointingly, the money for the Vauxhall hotel is about to be charged to us but we have not yet received a refund for our original hotel booking that was cancelled. It was definitely booked where we could cancel the booking. Kindly look into this for me please.”
Helpful Report
Posted 2 years ago
Sandra Dunsford
Verified Buyer
“Very convenient place for us to stop en route to Scotland”
Helpful Report
Posted 2 years ago
Joan Dunwoody;Dunwoody
Verified Buyer
“I normally book on line very easily. But on this occasion I had an evoucher. Found it quite difficult to use it. Had to.make 2 phone calls for help”
Helpful Report
Posted 2 years ago
P A Taylor;Norman
Verified Buyer
“Easy booking system”
Helpful Report
Posted 2 years ago
Kerry Mathias
Verified Buyer
“Warmly welcomed at check in. Room was large on the ground floor at the back of the hotel. Hot day but a fan had been provided and worked well. Bed comfortable and didn’t hear any noise, slept really well. Lots of choice for food in the services and so convenient off the M4 enroute to London. Acknowledged when checking out. Reception staff very friendly. Bathroom could do with a bath mat.”
Helpful Report
Posted 2 years ago
Leclercq
Verified Buyer
“Very correct presentation of the different rooms available however I would have liked more details about the bathrooms connected, ensuite (or not). Maybe I missed this detail. J. L.”
Helpful Report
Posted 2 years ago
Ollerton
Verified Buyer
“Always a good price”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“all good, clean”
Helpful Report
Posted 2 years ago
Miller
Verified Buyer
“A bit out of the way, but both Carlisle and Penrith are a short drive away. Cheap and cheerful and does the job.”
Helpful Report
Posted 2 years ago
Burge
Verified Buyer
“Easy to use and informative website”
Helpful Report
Posted 2 years ago
Iles
Verified Buyer
“Room clean,well decorated,breakfast just OK,very hot could do with air con in room,would stay again.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Booking process was what I would expect, and what other hotel groups offer.”
Helpful Report
Posted 2 years ago
Arnold
Verified Buyer
“Good value for money”
Helpful Report
Posted 2 years ago
Goldthorpe
Verified Buyer
“Website fairly easy to navigate. Prices very competitive but seemed to increase in the short gap between our initial search and time of booking. Good facilities and locations close to the area we plan to visit.”
Helpful Report
Posted 2 years ago
Byrne
Verified Buyer
“easy to use to book”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Very straightforward booking process but unfortunately the payment section was not. Accidentally went into APPLEpay option and ended up getting my credit card blocked. It then look almost an hour to get it unblocked to enable me to complete the booking. Not really a criticism of Travelodge but a frustrating time online.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Good locality, looks can be deceiving, some free parking and staff so”
Helpful Report
Posted 2 years ago
Alan Brown;Brown
Verified Buyer
“Used Travelodge website to reserve 2 rooms for 1 night. Easy to use and pay.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“No problems bookinghave used in the past.”
Helpful Report
Posted 2 years ago
Travelodge UK is rated 4.3 based on 9,777 reviews
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