Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was quite easy to book and the price is favourable compared with other places to stay nearby. We cannot comment further until after our stay.”

Helpful Report

Posted 1 year ago

“Due to us booking our original hotel in the wrong area of London, we had to cancel it and book the one in Vauxhall. Dissapointingly, the money for the Vauxhall hotel is about to be charged to us but we have not yet received a refund for our original hotel booking that was cancelled. It was definitely booked where we could cancel the booking. Kindly look into this for me please.”

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Posted 1 year ago

“Very convenient place for us to stop en route to Scotland”

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Posted 1 year ago

“I normally book on line very easily. But on this occasion I had an evoucher. Found it quite difficult to use it. Had to.make 2 phone calls for help”

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Posted 1 year ago

“Easy booking system”

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Posted 1 year ago

“Warmly welcomed at check in. Room was large on the ground floor at the back of the hotel. Hot day but a fan had been provided and worked well. Bed comfortable and didn’t hear any noise, slept really well. Lots of choice for food in the services and so convenient off the M4 enroute to London. Acknowledged when checking out. Reception staff very friendly. Bathroom could do with a bath mat.”

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Posted 1 year ago

“Very correct presentation of the different rooms available however I would have liked more details about the bathrooms connected, ensuite (or not). Maybe I missed this detail. J. L.”

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Posted 1 year ago

“Always a good price”

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Posted 1 year ago

“all good, clean”

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Posted 1 year ago

“A bit out of the way, but both Carlisle and Penrith are a short drive away. Cheap and cheerful and does the job.”

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Posted 1 year ago

“Easy to use and informative website”

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Posted 1 year ago

“Room clean,well decorated,breakfast just OK,very hot could do with air con in room,would stay again.”

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Posted 1 year ago

“Booking process was what I would expect, and what other hotel groups offer.”

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Posted 1 year ago

“Good value for money”

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Posted 1 year ago

“Website fairly easy to navigate. Prices very competitive but seemed to increase in the short gap between our initial search and time of booking. Good facilities and locations close to the area we plan to visit.”

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Posted 1 year ago

“easy to use to book”

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Posted 1 year ago

“Very straightforward booking process but unfortunately the payment section was not. Accidentally went into APPLEpay option and ended up getting my credit card blocked. It then look almost an hour to get it unblocked to enable me to complete the booking. Not really a criticism of Travelodge but a frustrating time online.”

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Posted 1 year ago

“Good locality, looks can be deceiving, some free parking and staff so”

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Posted 1 year ago

“Used Travelodge website to reserve 2 rooms for 1 night. Easy to use and pay.”

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Posted 1 year ago

“No problems bookinghave used in the past.”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews