Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking is very easy. I usually find your website easy to navigate. Thank you.”

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Posted 1 year ago

“Easy to use app for booking, gutted at the £20 price increase in less than a week though!”

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Posted 1 year ago

“Was very easy to navigate”

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Posted 1 year ago

“Overall booking was very easy. Website was a bit slow though”

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Posted 1 year ago

“It was everything we needed for a quick stop the reception was very welcoming and helpful”

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Posted 1 year ago

“Booked for August online, quick and easy”

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Posted 1 year ago

“Super easy to book. Only issue was I had to phone afterwards as I forgot to book the early check in. This call was over 7 mins at premium rate. We should be able to phone the Travelodge that we are staying at and at a local rate call.”

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Posted 1 year ago

“Reasonably priced, handy location, clean room, comfortable bed (pillows not so) basic facilities fine.”

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Posted 1 year ago

“The service is v good so are the rooms and the food but the price!! It's getting so we might not be able to go in the future sadly.”

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Posted 1 year ago

“It did not take long to book on line”

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Posted 1 year ago

“Easy to book assistan manager ,Emma i think was a gem,went above and beyond 😀”

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Posted 1 year ago

“Booking was relatively easy except that the place to insert details of a discount voucher was very well hidden. I nearly gave up & booked elsewhere”

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Posted 1 year ago

“Easy to book, good price.”

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Posted 1 year ago

“Fairly straightforward and informative booking process”

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Posted 1 year ago

“very good as usual”

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Posted 1 year ago

“Friendly staff but could do with updating”

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Posted 1 year ago

“booking was easy and flexible”

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Posted 1 year ago

“excellent value. on selected days”

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Posted 1 year ago

“Very difficult to find accommodation in Edinburgh during the summer holidays, so many hotels are booked up.”

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Posted 1 year ago

“I tried to insert my check-in and out data and I had to review some details so I went to the back page again, unfortunately, the system memorized all data inserted for each time it was put in and summarized them, which resulted that I had 3 rooms for 2 guests each instead of one room for 1 guest. However, after I noticed the price too high I could restart from beginning refreshing the page.”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews