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Travelodge UK Reviews

4.3 Rating 9,776 Reviews
82 %
of reviewers recommend Travelodge UK
Company Reviews Questions Metrics
4.3
Based on 9,776 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Travelodge UK Reviews
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Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Thomas Logan
Verified Buyer
“Fire alarms went off about midnight and your staff could not have been more professional and helpful. The three guys on duty put up with abuse from certain residents (You know who you are if you are reading this review) and My wife and myself don`t know how they managed to keep their cool. Also the Fire Brigade attended promptly and along with your Staff ensured everybody was safe. Thank You All again from Wilma & Thomas Logan plus Dram our Dog.”
Helpful Report
Posted 2 years ago
Janice Barnett
Verified Buyer
“Clean, essential facilities and ease of booking makes stay great.”
Helpful Report
Posted 2 years ago
David Cooper;Cooper
Verified Buyer
“Reasonable easy to find & book a room with parking. Have pre-booked Wi-Fi. Rather hoping it's going to work this time.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Very friendly staff. A gentleman greeted us every time we passed the desk. Lovely.”
Helpful Report
Posted 2 years ago
Tim Blackstone
Verified Buyer
“Excellent rooms and good breakfast - but far too expensive”
Helpful Report
Posted 2 years ago
Gough
Verified Buyer
“Easy to book and the property looks good. Would be higher if the affiliation was with the Wyndham brand as Travelodge is in other countries. I understand independent business reasons though.”
Helpful Report
Posted 2 years ago
Tim Miles
Verified Buyer
“They are normaly good- I think its rather cheeky to charge for an early check in.”
Helpful Report
Posted 2 years ago
Gavin Lang
Verified Buyer
“All good apart from strong smell of bleach in room.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Easy to book, confirmation send quickly, web site worked well.”
Helpful Report
Posted 2 years ago
Kitchen
Verified Buyer
“Nice spot, staff a little stressed with systems!”
Helpful Report
Posted 2 years ago
De Grauw
Verified Buyer
“easy to make a booking and clear foto's on the webside”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Easy to book.”
Helpful Report
Posted 2 years ago
Waxman
Verified Buyer
“Found site a little difficult”
Helpful Report
Posted 2 years ago
James Dick
Verified Buyer
“Easy to book and nice and clear”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Basic, clean,”
Helpful Report
Posted 2 years ago
Pain;Bishop
Verified Buyer
“Booking was fairly easy with options of add-ons. However, I did request confirmation by email and SMS and during the evening and during the night I must have received 8 SMS email text messages to my phone stating what Travelodge and date etc.all the same as if something got stuck and just kept chugging out the message. Also, the phone number on the emails states the code as 08719. On the website it states 03719.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Friendly staff, clean rooms, quiet hotel and when window shut no noise from outside. Disappointing that parking is available but you have to pay £3 for 24 hours or £1.50 for 4 hours. Good value for money”
Helpful Report
Posted 2 years ago
Plowright
Verified Buyer
“Quick simple booking hope stay is as good.”
Helpful Report
Posted 2 years ago
Allen
Verified Buyer
“I had difficulty changing the booking from one person to two. It took a number of attempts to get this sorted, otherwise it was great.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“It was easy to book. I would have given it 5 stars but it ended up being a bit more money than the internet had originally offered ( maybe it depends on Euro to canadian dollar exchange). It is still a very competitive rate and looks lovely so far.”
Helpful Report
Posted 2 years ago
Travelodge UK is rated 4.3 based on 9,776 reviews
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