Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,773 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,773 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are ok but could do with some comfier chairs in the room’s similar to Premier Inn . Also free Wi-Fi would be good as well.Apart from that they’re fine”

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Posted 2 years ago

“Always clean and friendly staff no complaints.”

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Posted 2 years ago

“Good information about different options in the area. Would be helpful if a comparison facility was available to compare features.”

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Posted 2 years ago

“Easy to book with plenty of choices.”

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Posted 2 years ago

“After 20 years I'm back, I'm looking forward to my, short, stay. As I live in France I have no opportunities to use Travelodge.”

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Posted 2 years ago

“One thing missing from Travelodge is the option to select a room type (eg. double, twin etc) when seeking a hotel. Otherwise, every hotel has to be investigated - so annoying! Look at Premer Inn.”

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Posted 2 years ago

“Receptionist Mel was friendly but unfortunately we couldn't actually get there because of train strike.”

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Posted 2 years ago

“Good ,clean and comfort”

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Posted 2 years ago

“When booking I visited site several times and every time it added another room to my booking. It took a while to find where to remove a room.”

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Posted 2 years ago

“Very nice hotels with all the facilities you need to enjoy your stay. Usually the location is excellent. The prices since COVID have gone up quite significantly though in line with most other hotels. It does mean a reduction in the number of stays.”

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Posted 2 years ago

“The only problem that I have with Travelodge is that they allow dogs; I am not a dog person and am nervous around them, however, the Cardiff Atlantic Wharf Travelodge is ideally located”

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Posted 2 years ago

“Convenient and good price for stop over”

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Posted 2 years ago

“Site was t as easy as some I would like to put dates and place and automatically get availability and price at all in the are before I select which one I want,other wise it was quick and easy”

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Posted 2 years ago

“Easy to book online”

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Posted 2 years ago

“Good location, neat and clean, friendly and helpful staff but as always with Travelodge it's the only place I stay where apart from a pitiful 30mins you have to pay for internet”

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Posted 2 years ago

“Booking was easy and travelodge was excellent apart from really uncomfortable hard bed and pillows. Rotten nights sleep so wouldn’t choose to stay at this one again”

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Posted 2 years ago

“It's very easy to edit your search if necessary. I like that other hotels nearby are also shown for comparison. Quick and easy to book.”

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Posted 2 years ago

“Clean but small room, evening meal not brilliant never had a naan bread as hard as a brick before. Staff that checked us in was not welcoming at all, guess she didn't want to be there! Lady called Kerry who checked us out was totally the opposite, very happy and friendly.”

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Posted 2 years ago

“Mostly good/excellent; Bournemouth Seafront is always excellent on all fronts, Fontwell Park very good with the helpful reception staff, Worthing Seafront very poor with uncleaned rooms, cleaning staff rushing into the cafe at 9.30'ish to grab the remaining breakfast food before Customers could choose their food.”

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Posted 2 years ago

“Easy to book”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,773 reviews