Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,779 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,779 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and navigate to make a booking. Excellent competitive prices.”

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Posted 2 years ago

“Very easy to navigate and no hidden fees made for a pleasant experience”

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Posted 2 years ago

“All good apart from I tried to book online for 2 guests but it kept going back to one! Assume it was same price for two so if my husband decides to travel with me I will update by phone.”

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Posted 2 years ago

“Easy to find a Travelodge in a location to suit our journey. A straightforward website”

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Posted 2 years ago

“Booking was straightforward”

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Posted 2 years ago

“Simple procedure until unable to access secure payments page”

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Posted 2 years ago

“Easy to book”

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Posted 2 years ago

“very disappointed with travelodge with how they put the prices up in summer time in Inverness {sometimes by 4 times the winter prices} when people from the Western Isles need to come to Inverness for hospital appointments all year and can't afford the prices of hotels.”

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Posted 2 years ago

“The staff were extremely helpful and polite. I inadvertently set off one of the alarms and the reaction was very prompt and although it was an error they were very understanding and compassionate. The (accessible) room was extremely clean and suitable for our needs. Travelodge have certainly upped their game !! Well done !! Breakfast was very substantial and great choice . Based on this experience I have made another booking in another county for later in the year . Thank you Travelodge!!”

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Posted 2 years ago

“Always happy with travelodge..clean pleasant staff...”

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Posted 2 years ago

“Not enough storage space for clothes.”

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Posted 2 years ago

“I,ve rated you 5 on the account of previous stays at this hotel and others a good trusted brand. Look forward to my upcoming stay.”

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Posted 2 years ago

“The booking process is very straightforward and prices set out clearly. Features of each hotel are detailed and helpful when booking a hotel for the first time”

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Posted 2 years ago

“I made my booking for Travelodge at Sandwich, Kent, on line and it was very easy to do. Haven't stayed there yet so will write another review after I do so.”

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Posted 2 years ago

“I have stayed in many travelodge hotels around the country and found the hotels to be very good value for money”

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Posted 2 years ago

“Very easy to find availability, prices and extras. Booking & payment process very straightforward. Happy, so far.”

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Posted 2 years ago

“Easy to use website.”

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Posted 2 years ago

“Easy to book on line”

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Posted 2 years ago

“Great hotels great prices.”

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Posted 2 years ago

“Simple booking system and very reasonable room prices.”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,779 reviews